What Is The Standard Mortgage Payment Grace Period? This set off the worst reaction ever. If one person is handling my account, why am I being transferred to so many different people's voicemails? We never thought we'd be where we are at this stage of our lives. All rights reserved. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Bad situation just got worse. They are sneaky. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. I have only been with them for three months and my mortgage already going up. 9990 Richmond Ave Ste 400. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . Thats all I can say in this forum. I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). my name be added in Class Action Lawsuit. Victim of Selene Finance Lo as well contact me !!! Remember: We will never ask you to tell us your account username or password. Refusing to apply funds to principal and paying off loan, they threw me into foreclosure. Please help!! The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. TO: Selene Finance Contact the taxes dept of banking and also hud goverment. Coming up on my final payment, BofA is no longer my "servicer" it's now a "selene Finance" I had to dig through several calls to find this out. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. Was able to get new employment immediately. I called them because there was no indication of the almost $30,000 anywhere on my statements and this was the first time I was even hearing about it. I set up bill pay with my bank. They claim they will reimburse me the $30 for the stop payment. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. When I called Selene to ask why they were trying to take all this money from me, the individual i spoke to was extrememly rude and huffed in aggravation, and even mumbled ### at one point. The call automatically disconnects after I listen to the long greeting, or I am on hold forever and the person who finally answers and takes all my information tells me that one specific person is handling my account. PLEASE DOCUMENT EVERYTHING SELENE FINANCE LP AS WELL AS RECORD YOUR CONVERSATION WITH THE COMPANY BUT ONLY WITH THEIR PERMISSION BY LAW AS THEY RECORD AS WELL. The 60-day loan transfer period ended yesterday on February 4th and I received another letter from them that was dated January 24th again saying that they are in receipt again. Have not been able to get a list of creditors they claim were paid. Fraudulent on a modification application that have been withdrawn before any parties agreement. This lawsuit represents the largest class action lawsuit ever filed in U.S. history, and it is on the verge of receiving a major breakthrough. I called, many times, wrote letters, emailed, called again and again and they just stay onto a script. By the waythose of you that post the positive commentswe know that you WORK FOR SELENE! Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. Not sure why, my check arrived prior to the end of the grace period (15th). I have no idea where to go for help. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. I don't understand why we were sold to them. Good Luck to all and keep your reciepts, also helps to record the calls in case of a lawsuit. Selene Finance | Better Business Bureau Profile (bbb.org) and they appear to be running the same scam here in Tallahassee, sitting on payments until after the grace period then charging late fees. It is rediculous the extremes the banks that we bailed out will go to, to defraud us some more with no conscquences,., I may give a try again anyone have there min #???? Selene finance is a Bogus Company and be never allowed to operate in Mortgage selling business in USA including Texas.. Im also an ongoing victim with recorded proof of their negligence and lies. I'm fortunate enough to be able to pay my mortgage every month, I just hope they take my money quietly, easily, and don't make it a hassle. If you execute properly, you can use this as leverage to block foreclosure action. I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. take care and be ware. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! 4b. State Attorney General I hope there is a class action suit on this company, But I doubt it will happen. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. Send written notification to us at: Selene Finance LP. They do this to me every year for the last 6 years. After reading these comments, I have to say I'm more than a little concerned. Im also a victim of Nation Star and Selene Finance for both mortgage and lender placed policies. Share your photos and videos with others to prove the truth of your words. Money, Resolve issues and transfer my loan to a different mortgage servicing company, Read full review of Selene Finance and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 49% of Selene Finance employees are women, while 51% are men. Want to join lawsuit, Similar things happened to me was transferred to Selene Finance in 2015, after Bank Of America approved me for loan modification trail period, had only one month left and was notified Selene was new service. Same here. Need help. Selene is clearly wrong in their behavior, regardless of acting as a debt collector or a mortgage servicer, and they have violated all of your consumer rights. Review updated: Feb 02, 2022. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The debt collectors like ASC, SPS, SLS, Green Tree, Bayview, Caliber, Selene, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated. I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage who are all the same business. A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . I continued to pay my mortgage throughout the disaster and paid for all of the repairs out of my own pocket. It is absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers. Suggest an update Phone Numbers phone Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses email Support Email CustomerService@SeleneFinance.com open_in_new Locations place HQ Address 9990 Richmond Ave Ste 400 Houston , TX 77042 Selene Finance. Then she stated they had purchased my loan from the existing company. regarding your mortgage. And to have a chance to pay the mortgage amount with a aurthorized card. They negotiated the check on the 27th. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. I have sent you all the paperwork that you have asked for. I was offered and approved a permanent loan modification in a letter from my previous mortgage servicer 3 days prior to Selene Finance on December 3rd, 2021, then on December 6th, 2021, they took over my mortgage. I had about 10 refi's before and it always happens automatically. they are the epitome of . Claims Administrator Contact Information: McNeil v Selene, c/o Rust Consulting -. The letters they sent were from Ajia Laird, Loss Mitigation Department. If you have questions or need assistance please contact Selene Finance LPs Customer Service I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. I have all evidence, statements, and inconsistent letters needed for a lawsuit. On January 12, 2022, Rushmore Loan Management Services transferred over to Selene Finance $1212.28 dollars from our escrow account to them. Their customer service is awful & they will hound you horribly if you do not pay your mortgage on time. Its affordable and reliable. I tried reaching out to Step forward Michigan and was denied because I did not have a life changing event happen to me (hardship). I have contacted Selene every week to get resolutionso far no luck, Desired outcome: How can we find a reputable lawyer to file a class action? There are three variants; a typed, drawn or uploaded signature. Im not real savey on all this mortgage stuff i just make my payments and pray no one is ripping me off. I am now sending a check by registered mail to them for my third payment. I think they are trying to avoid me to make me late so they can pull some of the crap that is listed above. Selene Finance LP. I went thru all the steps to try and make this not happen. At worst, Selens is a fraudulent and criminal company. This will surely increase the credibility of your complaint. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. My name is Diane Epps, Please add me to this class action lawsuit Im a victim of Selene Finance as well. The longer you can block the collection / foreclosure efforts, the more likely they are to roll out a modification deal. And a lot more. www.TheDailyComplaint.com. | Designed by. Our audit objective was to determine whether Selene processed delinquent loans in accordance with HUD's requirements, especially Loss Mitigation program requirements. They make a much higher profit margin by foreclosing. I am also in the process of taking legal action against them. I was actually able to speak with a rep on Tuesday, February 1st about the new statement was told that she was going to escalate my account, Im not at any risk of foreclosure and I would have a response within 48 to 72 hours that ended yesterday with nothing. They found my money in a limited escrow. - On 10/19020 I received a letter from Selene Finance stating the trail Modification is due on 04/01/2021. This is in follow up after a conversation with Selene customer service. Additionally, they no longer answer the phone. I felt that they should have informed us this would happen if we did this repayment plan because I never would have agreed to it especially since I didn't really need to. los angeles regional water quality control board executive officer; montgomery high school baseball tickets. 9 branches of social science and definition I currently have a major issue with Selene Finance. They suddenly foreclosed my house and going to auction this coming Wednesday. Now my house is going to auction on June 16th. Hello Victoria, 2 0 obj These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. So we can continue to pay an obscene amount of money each month for a home we'll never own, or walk away and live with the consequences of a foreclosure, which is ridiculous because we can afford a normal mortgage payment. Good luck! I have to amounts on my statement $40.000.00 and $25.000.00 I been in my home for 21 years I should owe about $20.000.00 or less. Bertrand eric estrade. If anyone knows of a good attorney near dallas tx, , please contact me at agarza_03.rotorcraft@yahoo.com Please help me 21494968xx. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. Selene is a limited partnership registered to do business in the State of Texas. At best Selene is a poorly run company. This is the kind of crap that pisses me off. Now I have Selene finance saying I have an active mortgage with them. Feel free to call us at 877.297.7011 for free advice on this topic. Im a victim of Selene finance. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th. Worst company ever not sure why no one is investigating them for fraud and scammer customers. Your email address will not be published. I think they may be including another scam. Since then Selene has broken the law and lied to me. And one day in 2016 I got a call from Selene stating they were unable to obtain the loan modification information and approval from Bank Of America and that I needed to call BOA and obtain it for them or they were going foreclose regardless that I had made payments on time without fail to them for the past year. 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