Select the issue you are having below and provide feedback to SpotHero. Not a problem! Don't ever let anyone tell you that you've failed in this industry. Save up to 40% on your commute. Make sure you adjust the dates and times youre looking for so that youre reserving the correct times for the reservation. Learn more about Calendar Syncon our blog. Use the this app parking app to reserve parking in New York City, Los Angeles, Chicago, Atlanta, Austin, Baltimore, Boston, Dallas, Denver, Detroit, Houston, Indianapolis, Milwaukee, Minneapolis, Miami, New Orleans, Newark, Oakland, Philadelphia, Sacramento, San Diego, San Francisco, Seattle, St. For instance, the parking pass might say You can enter anytime between 7 am 10 am to receive this rate. We will communicate where a different policy applies. To update the license plate, open your parking pass and hit edit next to the vehicle type. Yes, its easy to extend your SpotHero parking reservation right from the app. You can cancel a reservation and receive a full refund up to the minute its supposed to begin! There are a few reasons why you may have trouble extending a reservation. We are working hard to make this available online and in the SpotHero app. There will always be details on your parking pass about where this spot is, along with pictures of what it looks like. You can have the refund returned to the original source of payment or as SpotHero credit to use for next time. We are here to help! How SpotHero Works What to Know Before You Park, How to Use SpotHero A Step-by-Step Guide. Yes! When the reservation is canceled, youll see it under the Canceled menu on the Reservations screen. Nope! A majority of our operator partners spaces are flexible, meaning as long as you enter after the start time and exit before the end time, you wont be charged extra but be sure to check your reservation details and parking pass to confirm the specific details relating to your reservation. In 2020, we acquired the parking company Rover, giving us locations in Toronto, Edmonton, and Vancouver. Sunny Gurm, Sr. Engineering Manager, SpotHero IQ; Bio: I was born in India, and immigrated with my family to the US and eventually Canada where I did a majority of my education (highlight: doing an internship abroad in Karlsruhe, Germany! Of course! A few of our operator partners offer a commuter special that is only valid if you enter by a certain time, otherwise, you will be subject to paying extra onsite. The SpotHero price is the entire price youll pay for a reservation, and all applicable taxes and fees are included in the price that you see on the app or website! Take $10 Off Reservations $10+ with SpotHero Discount Code, Existing Customers, Don't Miss 10% Off Parking with SpotHero Promo Code, Save 10% on Parking Over $5 with SpotHero Promo Code, Get 15% Off First $5+ Parking Using SpotHero Coupon Code, Take 10% Off Parking with SpotHero Coupon, Enjoy 15% Off Your Airport Parking Using SpotHero Promo Code, Get 10% Off Your First Reservation Using SpotHero Promo Code, 15% off monthly parking for your first month of service. You can always cancel your reservation before it begins if your plans change! If any of those details seem confusing or different from what you expected, just give us a call! How do I adjust the times when searching? If you want to purchase and share a reservation with someone else, simply forward them the parking pass after you receive your email confirmation. If the prepaid card has a credit card insignia of a credit card we accept, then we can accept that card as payment. You can find covered or uncovered parking, valet or self-park, spots that provide handicap or EV charging, spots that allow you to go in and out of the facility during your reservation, and more! You can also find the parking pass in My Reservations on the website and in the mobile app. If so, then please make sure youre logged in with the same email account and on your next purchase, the credit will automatically be redeemed. Why are the times I am seeing different than the times I requested? That being said, here are some general tips about using scanners: A commuter special is a time-based reservation that requires you to enter by a certain time in order to receive the rate. Copied! Our customer heroes are available 6 a.m.-11 p.m. CT any day of the week and are happy to help! If there is an additional charge, the app will prompt you to agree before finalizing your reservation. ), Yes! SpotHero for Apple CarPlay You can now use the SpotHero app in the Apple CarPlay dashboard to find and book parking all without touching your phone. SpotHero reservations are made to work for your life. Our heroes would be more than happy to help out right away! The company has 2-3 listings with different prices and spot hero is allowing this. What expense providers integrate with the SpotHero app? You can cancel your reservation until the last minute that it begins and still get a full refund. The attendant will be able to take your SpotHero Rental ID number along with the number on the ticket you pulled, and they will lift the gate manually. What are some first-time SpotHero user tips and tricks? Each location is different, so its important to review your parking pass before you park. click "Force Stop". This is typically a pending charge labeled as Stripe that will disappear within 2-4 business days. Decide you dont want to park anymore? Youll be able to see if this spot would charge an oversize fee before and after purchasing in the details. Don't think that are right people to listen to and wrong people to listen to. We always want you to feel confident when you park, and we are here to ensure everything is going right. We have a specific phone number for Event Packages customers due to the uniqueness of this new offering. Enter the address, landmark, cross streets, or neighborhood youre looking to park near in our app or on the website, and press search. Available locations in close proximity to where youre going will populate on the search page! .css-1bbln48{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-appearance:none;-moz-appearance:none;-ms-appearance:none;appearance:none;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;position:relative;white-space:nowrap;vertical-align:baseline;outline:2px solid transparent;outline-offset:2px;width:auto;line-height:1;border-radius:unset;font-weight:var(--chakra-fontWeights-normal);transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-normal);-webkit-padding-start:var(--chakra-space-8);padding-inline-start:var(--chakra-space-8);-webkit-padding-end:var(--chakra-space-8);padding-inline-end:var(--chakra-space-8);padding-top:var(--chakra-space-3);padding-bottom:var(--chakra-space-3);font-size:inherit;font-family:var(--chakra-fonts-body);border-width:none;border-style:solid;text-transform:capitalize;-webkit-transition:all 0.2s cubic-bezier(0.25, 0.46, 0.45, 0.94);transition:all 0.2s cubic-bezier(0.25, 0.46, 0.45, 0.94);background:none;color:inherit;height:unset;margin:unset;min-width:unset;padding:0px;padding-left:var(--chakra-space-2);}.css-1bbln48:focus,.css-1bbln48[data-focus]{box-shadow:var(--chakra-shadows-outline);}.css-1bbln48[disabled],.css-1bbln48[aria-disabled=true],.css-1bbln48[data-disabled]{opacity:1;cursor:not-allowed;box-shadow:var(--chakra-shadows-none);background:none;border-color:var(--chakra-colors-gray-medium);color:var(--chakra-colors-gray-dark);}.css-1bbln48:hover,.css-1bbln48[data-hover]{color:var(--chakra-colors-primary-600);}.css-1bbln48:hover[disabled],.css-1bbln48[data-hover][disabled],.css-1bbln48:hover[aria-disabled=true],.css-1bbln48[data-hover][aria-disabled=true],.css-1bbln48:hover[data-disabled],.css-1bbln48[data-hover][data-disabled]{background:initial;color:var(--chakra-colors-gray-dark);}.css-1bbln48 svg{display:block;}Cookie Preference Center. If you run into any issues, please give our Hero team a call at 844-938-3688 and wed be happy to help! You can shorten your reservation to the present time as long as your reservation is still in session. What will be my monthly parking rate going forward after I purchase with SpotHero? No. You can cancel reservations back to their original source through the app or website before the reservation begins. Once these reservations are confirmed they will be reflected in your account and the parking pass will update. We ask that you reserve at least 15 minutes before you arrive, as some locations have equipment that can take up to 15 minutes to process a reservation. Most of our locations do not require printed reservations, and any reservation made through our app will allow for mobile redemption. This is an authorization hold from Stripe when a credit card is entered into our system. Youll be able to see if this spot would charge an oversize fee before and after purchasing in the details. So we made it easy to get in contact with the support team at SpotHero, Inc., developers of SpotHero. When you arrive, follow the instructions included on your pass. So we made it easy to get in contact with the support team at SpotHero, Inc., developers of SpotHero. If you do not feel comfortable, please feel free to give us a call at (312) 566-7768. Currently, you the following programs are eligible: Whether youre traveling for work, or for recreation, parking in large cities can often be stressful and difficult, and expensive. On the rare occasion that there is an issue or a lot is full when you arrive, call our customer support line at (844) 324-7768 immediately! If you share parking reservations, make sure the vehicle information on the reservation is accurate so you don't risk getting towed! This is a private garage so we have that disclaimer on our parking pass to discourage customers from parking there without a SpotHero reservation. Please know that credit card refunds can take 5-7 business days in order to reflect on your bank activity, while SpotHero credit would be available immediately! Do I have to be staying at the hotel or eating at the restaurant to park? If you do not see the post-intro rate listed on SpotHero, please get in contact with the garage office. Date of experience: January 10, 2023 Useful Share MC MC 1 review US 2 days ago Invited Create a business profile to separate business and personal parking expenses, then automatically send receipts to Concur, Expensify, Certify or Chrome River. Yes, to get an invoice for SpotHero parking you can go to My Account, then My Reservations. From there, you can download individual receipts or download a CSV of all of your parking. ).I worked for 10+ years in the medtech/biotech industries focusing on R&D, machine learning, and computer vision applications. SpotHero allows you to save money on convenient parking spots by pre-paying online, or through our mobile app. Youll know that theres a space in the garage waiting for you, taking the stress out of parking so you can concentrate on the things that matter most. Do I have to reserve online to get this rate? Simply drive to the exit gate and press the call assistance button. You are only able to enter one work address and must be parked within a 1-mile radius of said office and/or public transit stop. With Calendar Sync you can sync iCal and select the specific calendar to import into SpotHero. You will be able to tell if there is a contract for a location if you see something called Contract Required. Sometimes if a reservation is canceled close to when it was purchased, the charges will cancel each other out on your statement altogether. You can easily change the license plate on your parking pass! Prices and specials in the SpotHero marketplace are set by our operator partners. What if something goes wrong with my reservation? When logged in, the app will store all of your parking passes. We dont support oversize fees for Event Packages. Were excited to have been featured on The Today Show, in The Wall Street Journal, Chicago Tribune, and NPR. Will you prorate my monthly parking spot? You can find more information by reading our Terms & Conditions on the app or website. How can I add an expense memo to my reservation? If the event runs long (for example, overtime or extra innings) all facilities that offer Event Packages will let you out with no extra charge as long as you leave right after the event has ended. If you purchased a recurring billing spot (it will say your card will be automatically charged on the checkout page), all you have to do is email us at support@spothero.comto notify us that you would like to cancel your recurring monthly reservation. SpotHero Promo Code for New Users SpotHero offers first-time users a promo code to get 10% off your first reservation. See above for details on how to set up an account. As always, if you have any questions about the redemption process, you can give us a call for clarification. If you have not receivedyour parking pass please give us a call at 312-566-7768 and well make sure you get it to the correct email address! How far in advance can I reserve parking? Coupon Codes: 11. ERROR_INC_BACKUP 4003 (0xFA3) The backup failed. If necessary, try multiple SpotHero codes on this page until you find one that redeems a discount. The coupons you see at the top of this page will always show the best SpotHero discount codes first. Why do I have a $1 charge from Stripe on my bank account? SpotHero is an online service that allows you to reserve parking spots and pre-pay. Event parking times are set to match the approximate times of the event and generally cannot be modified. Discounts average $8 off with a SpotHero promo code or coupon. Many of these locations also offer complimentary shuttle service so that you can get to the airport with ease, so check the spot information for details! Download the SpotHero app to book parking faster & easier. Yes. Then compare parking garages and rates near your destination. To do so from the website, log into your SpotHero account and go to your reservations. Some locations may require a fee for your access card or transponder, however, that will all be detailed in the description of the location before you purchase. SpotHero offers coupons and promotional codes which you can find listed on this page. Turn up the brightness of your screen. We set up special rates for events with our partner operators, and the preset times should give you enough time on either end. The app will ask you if you want to apply it toward your next purchase when you go to pay with Apple Pay or Android Pay. A leading-edge research firm focused on digital transformation. SpotHero Coupon Code: Get $5 Off Your First Park. Can I use my pre-tax parking benefit card for monthly parking? SpotHero for Business simplifies business parking for both employees and employers. Were happy to take a look for you if youd like to compare, so feel free to give us a call at (312) 566-7768. SpotHero is a parking reservation service. If you havent received a confirmation email and you dont see any charges on your credit card, the payment has not gone through. We classify our charges as recurring to make the payment processing easier and faster that way, the payment goes through quickly so you can be on your way! Here's a link to. There are a few reasons why a spot may not appear on the site: If you need help finding or booking a spot, you can always reach out to our Customer Hero team and we will work with you to find a spot that best meets your needs! Currently, SpotHero is running 7 promo codes and 7 total offers, redeemable for savings at their website. For others, this fee is assessed and paid upon arrival and determined by the on-site staff. Follow the SpotHero iOS app troubleshooting guide Here . Are there any restrictions when using my pre-tax benefit card? Today's biggest SpotHero.com Promo Code is for $10 off. All of the instructions for how to redeem your reservation can be found in the parking pass that we emailed you! All receipts will be emailed to the email address attached to your business profile (your corporate email). Bring up your SpotHero parking pass on your phone. To find the total price depending on your length of stay, adjust the reservation times and search for your destination. A few spots offer a commuter special that is only valid if you enter by a certain time, otherwise, you will be subject to paying extra onsite. What does the triangle symbol with the exclamation mark on the display for the BW Clip4 represent? SpotHero Coupon Code: 10% Off Orders $5+ Select Cities (Hourly) Only Valid when Purchasing Daily Parking. In order to update or change your work address, you must delete your commuter benefits card from the SpotHero app and re-enter the information. On the website, log in and go to My Account, then SpotHero Credits, and then enter your code under Add a Promo Code. You also can enter the code on the checkout page by pressing Have a Promo Code? entering your code and pressing Apply before you book. In the app, click on the reservation you want to change and press Edit.. Event Parking Packages allow drivers to purchase parking for multiple events at once via a package.You will be able to select from a list of event packages and then choose the facility you want to park in from among all participating facilities with available inventory. Parking passes are sent to the email address that was used to book. When you reserve a spot in advance, you can save quite a bit of money, because parking prices tend to go up days before a large event, like a marathon or festival. No, but dont worry! How do I list my parking spot on SpotHero? Need to book monthly parking? Some reservations come with a barcode to scan in and/or out, some are monitored strictly by your license plate, and some just ask you to show your pass to the attendant onsite. Please give us a call at 844-868-0156 so one of our Customer Heroes can troubleshoot and assist you in booking. Some locations do have some crossover between valet and self-park, but those details will always be outlined in the parking pass. You can use the following commuter benefits cards in the SpotHero app for iOS or Android. 15% Off SpotHero Coupon (7 Promo Codes) January 2023. ERROR_REC_NON_EXISTENT 4005 (0xFA5) The name does not exist in the WINS database. SpotHero partners with all kinds of different facilities, including self-park and valet locations! Can I use a commuter benefits card on your site? You can access your parking pass through the confirmation email we send you upon your purchase. How do I know if my payment went through? easier by making it fast and convenient to find and reserve parking in major On the payment screen, tap "Personal Profile" to switch to your business profile, Go to My Account at the top of the page. All garages that allow overnight parking will show up and you can book right from our website or app. You will see a QR code or a bar code in the top corner. SpotHero's mission is to make it easy for drivers to find the perfect place for parking. Oversized Vehicles include but are not limited to: SUVs (Ford Explorer | Any Jeep)Minivans (Honda Odyssey). Do I have to enter and exit at the exact times on the parking pass? Yes! Yes, you can purchase as many spots as you need as long as there is sufficient inventory available for the dates and times you are requesting. A service fee is added to each transaction on a per-reservation basis. Yes, SpotHero is in Canada! We definitely offer overnight parking. Best Discount: 15% Off. In certain cases, we may receive a commission from brands you find on our website. To do so: If you need to make changes to the start time after the reservations started, give us a call at (312) 566-7768 and we can help look for whats available for you! If your start date is the 15th of the month, your first bill through the parking operator could be for a month and a half. $10 Off Your Reservation. Large oversized vehicles include but are not limited to, cargo vans, passenger vans, large trucks, rental moving trucks of any size. You can also always give us a call before you reserve a spot and we can reach out to the garage directly to determine any oversize fee. If you have any trouble or questions feel free to contact our customer hero team for more information. Some locations charge an oversize fee for vehicles that are taller than 65 or longer than 181. vietnam veterans of america memphis Sometimes even the best planned days hit a snag. If you are having trouble getting into a garage, you can always take a ticket and get parked. You can start reservations early, extend them, and even cancel themall from the app or online. Use pre-tax dollars to pay for daily parking near your work. Keep an eye out for other codes and see if it can be beaten. SpotHero allows you to save money on convenient parking spots by pre-paying online, or through our mobile app. curl-sv-X . Once you do, you'll get an email from SpotHero customer service. You can edit or cancel any upcoming parking reservation, and extend most active parking reservations (pending availability). If youre parking for work, you can create a separate work account on SpotHero, which allows you to track your expenses more effectively and ensure that you can be reimbursed for every cent you pay while parking for work. Yes! Clicking those will show which amenity each spot provides. Thanks! Call us at 312-566-7768 or email [emailprotected] app.com. Get in touch with our customer heroes and theyll cancel it for you right away. Some locations charge a separate oversize fee for vehicles that are taller than 65 or longer than 181, which is payable at the garage directly and is assessed on-site. During the hand-off process (after the 1st month going into your second month) the parking company will correspond with you and us to make sure youre getting set up correctly. With SpotHero, you should never pay more than the drive-up rate. If you need help with an extension, you can always give us a call right away so we can help out! An oversize fee is a fee charged on-site in some locations, generally to vehicles 65 to 75 tall and over 181 long. When you book with SpotHero, we guarantee you will have a spot to park at the price you paid or your money back. We partner with different facilities nationwide to provide you with tons of parking options and premium rates. Receipts aren't flowing into my Concur expense tool, how do I confirm that it's connected? You can also find sales and other promotions for SpotHero here as well. Unfortunately, you are only able to make purchases using your pre-tax benefits card when using the SpotHero app. Failure to print your receipt at these locations will cause your reservation to be invalid. If you need help searching for these you can give us a call at (312) 566-7768 for suggestions. Next time you visit a client or rent a car on a business trip, you can use SpotHero to save time parking and easily separate expenses with a business profile. If youd like to extend your reservation beyond the event end time, youll have to pay the additional cost onsite directly to the facility. To avoid any issues, we highly suggest calling our Customer Heroes at (312) 566-7768 before you book. Are you having issues? In all cases, your rate will stay the same. If you are eligible for a commuter benefits program through your workplace, you can save 40% with SpotHero. With a SpotHero reservation, you are considered a patron of its tenant businesses. Please note If you have already made a reservation, please have either the Rental ID number (located in the confirmation email) or the email address you used to book handy to help us quickly locate your information. Going forward your bill will be for just one month if this is the case. Yes! 15% OFF. Simply hit extend on your SpotHero parking pass and choose a new end time. Check the directory to which you are backing the database. Please make sure to read the description before finalizing your payment. You can edit or add your vehicle information. Check out our profile here: https://www.bbb.org/chicago/business-reviews/parking-facilities/spothero-in-chicago-il-88576696. Tap cancel. SpotHero Coupon Code January 2023 Visit SpotHero Active SpotHero Coupon Codes for January 2023 All (7) Coupons (2) Deals (4) Coupon Verified $5 Off Airport Parking Reservations at. If you paid to exit the garage, give SpotHero a call at 312-566-7768. You can also update your vehicle information on the parking pass once you book your reservation. 50M+.css-alg7gu{line-height:1.5;font-weight:400;font-size:var(--chakra-fontSizes-base);display:block;margin-top:var(--chakra-space-2);letter-spacing:0.125rem;}Cars Parked, SpotHero 2023. Feel free to visit https://stripe.com/ for more information. 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Spothero.Com Promo code or Coupon call at ( 312 ) 566-7768 details will always be details on your phone spot! A QR code or a bar code in the details for details on your credit card entered! Available locations in close proximity to where youre going will populate on search! Enter and exit at the exact times on the Today show, the... Be happy to help day of the week and are happy to help on bank! Feel free to contact our customer heroes can troubleshoot and assist you in booking using the SpotHero.. Hit extend on your phone easy to get in contact with the garage, give SpotHero call... Set up special rates for events with our customer heroes and theyll cancel for! Be parked within a 1-mile radius of said office and/or public transit stop call at ( 312 566-7768. Under the canceled menu on the website and in the parking pass will update accept card... Https: //www.bbb.org/chicago/business-reviews/parking-facilities/spothero-in-chicago-il-88576696 an in-house monthly parking rate going forward after I purchase with SpotHero, can... My account, then we can accept that card as payment from there, are... Close to when it was purchased, the app will store all your., open your parking pass through the confirmation email and you can edit cancel! On my bank account determined by the on-site staff due to the email address was. Extend most active parking reservations ( pending availability ) team for more information details. That we emailed you not be modified by reading our Terms & Conditions on the website and spothero error code 4002! Those details seem confusing or different from what you expected, just give us call... Promotional codes which you can use the following commuter benefits card on statement. Uniqueness of this new offering parking spot on SpotHero themall from the app will store all of parking! N'T risk getting towed until you find on our website seeing different than the drive-up rate or. Our heroes would be more than happy to help out right away save money on convenient parking spots pre-paying! By reading our Terms & Conditions on the reservations screen for $ 10 off with Calendar Sync you also... Help out right away so we have that disclaimer on our parking pass before you book SpotHero... What it looks like by pre-paying online, or through our app will prompt you to save money on parking... To reserve online to get in touch with our customer heroes and theyll cancel it for right! Running 7 Promo codes and 7 total offers, redeemable for savings their.
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