It never hurts to plan ahead for a customer service call. Check for outages. Criterion Digital 2023. An outage is declared when the number of reports exceeds the baseline, represented by the red line. If it is, then check other phones in the home to confirm they are all working. Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . Check your account status with Optimum to be sure your account is active. @OptimumHelp You aren't here to help. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. The Optimum Support App is another way you can pay your bill. Comes out to $2.86 a day. The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. If you have a smartphone or other cellular-enabled device, navigate to https://www.optimum.net/support/phone-list/. ^Whitney, Hello! ~5mbps upload, I'm just simply not getting the service I'm paying for. For example, select areas may also have the option of a low . I've tried to make her switch for years but you finally convinced her. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. 5,000. 5,000. We have helped over 300,000 people with their problems. If that doesnt work, you can report your service interruption to Optimum by calling, messaging, or tweeting tech support. The local store will gladly add to your account but isnt allowed to cancel anything in person. Today they made her cry and this weekend we cut the cord! You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number ( 866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. Invalid Optimum ID, please complete all fields. We are always here to help! Today they made her cry and this weekend we cut the cord! See if Optimum is available for your home: Sign into add enhanced services to your account now. Mobile . 12:52 pm (IST): Many Optimum internet users are reporting (1, 2, 3, 4, 5, 6) that the service is currently down or not working for them. Use a third-party "status checker" website likeDowndetector orOutage.Report. Is GTA 5 Online Down Or Is It Just You? Enter your zip code below to find the right internet and TV service for you. Upload documents or photographic evidence that proves your losses. They wont require you to sign a contract. Read on for details. The company is currently working on resolving the issue as soon as possible, but there is no ETA for it yet. For business customers, keep your modem plugged into the outlet where the technician installed it. More specifically, they are unable to login using their credentials. If you want to pay your bill by speaking with a live representative, you can do so between the hours of 8 a.m. and 8 p.m., but each call will cost you $10. Moreover, reports on Downdetector also confirm the same. However, it could also be a random problem on your side. Hi there! At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Without power to your home, your Optimum service will not work. Check Current Status. Enter an itemized list of each of your losses and the expenses/costs associated with each. Having problems? ^Whitney (Source). If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. Please help! The following are the most recent problems reported by Optimum users through our website. CDC: https://emergency.cdc.gov/. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; 3 disconnections, six different people, plus a trip to return my equipment that never worked. If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. Ran a bandwidth stream test and yeah man, it's more of the same. All trademarks and service marks are the property of their respective owners. We are currently working to resolve this as quickly as possible. Outage reports and issues in the past 15 days originated from: Tips? If you dont see an outage, the link above has a list of troubleshooting tips for you to try. @optimum let's break up. An outage is declared when the number of reports exceeds the baseline, represented by the red line. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. My 70+ year old mother has been a loyal @optimum customer forever. Please try again later. 07:35 pm (IST): According to reports on Downdetector, the recent outage with Optimum has been resolved. By using this site, you agree to its use of cookies. If this does not help, pleasemessage us. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Bank and surrounding areas. Social platforms like Twitter are full of users expressing their annoyance with the situation. Your Optimum question(s) locked and loaded, Your account number or the phone number linked to your account, Answers to any security questions on your account, A pen and paper (or voice recorder) for taking notes, A deli or veggie tray in case you get hungry (Lunchables count), An activity to keep you busy while on hold (like building monsters with cold cuts and celery). The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Vista and surrounding areas. ^Whitney, Hello Raemond! Find out when service will be restored. @optimum today it took my over an hour on the phone to simply cancel my service. She moved in Nov and since then Optimum has never worked properly. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. Source. For example: If you're having trouble with Optimum's Altice Mobile network, restart your Androiddevice orrestart your iPhone. Are you currently in need of any assistance? To pay by phone, call the automated phone system at 1-866-213-7456 and follow the prompts. If you havent created an account, this is a good place to start. Share them here. According to multiple reports, outages in Optimum internet service have been happening steadily in recent days. @optimum we are having serious problems getting our internet set up with you guys. Shoutout to trash @optimum @OptimumHelp for there terrible customer service. Realtime status of outages and problems with service providers. Are you experiencing issues or an outage? Share them here. Is Straight Talk Down Or Is It Just You? Our engineers are aware and working to resolve this matter as quickly as possible. ^Whitney. On my way to MWC in Barcelona. The latest reports from users having issues in Claremont come from postal codes 91711. Twitter: @jean_ERdC. This will resolve most issues if you're simply in an area with poor coverage. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Information about your use of this site is shared with Google. Invalid password, please complete all fields. Were aware of an issue with logging into apps using an Optimum ID and password. You can also sign up for paperless billing online. Having problems? Share them here. This ones easy: for 24/7 technical support, call the number for your region. 2,000. Facebook - Optimum Source. Unplug your router (don't just press the power button). At the moment, we haven't detected any problems at Optimum. 3 disconnections, six different people, plus a trip to return my equipment that never worked. The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. Original story (published on March 11, 2022) follows: Optimum provides both internet and TV services in multiple areas in the United States. 5 days without internet and the issue is still NOT resolved. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Invalid Optimum ID, please complete all fields. Get the Latest Tech News Delivered Every Day. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. You can rest assured knowing we'll make the best case for you. Weve been dealing with rude people left and right and cannot get this resolved. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Click them to call Optimum now (assuming its not after 6:00 p.m.). No internet yet again for random stretches of the day. Make sure to report and "downvote" such posts. This isn't a complete list. The density of these reports is depicted by the color scale as shown below. Why not let DoNotPay handle your claim on your behalf? Howie Levit 10 months ago. We can't get your messages right now. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. This article includes: Ways to check for large-scale outages across Optimum's network. Check optimum.net to see if there is an outage in your area that may be affecting your service. Report a Problem. Are there other ways this internet outage inconvenienced you or lost you money? The outage in Optimum internet service appears to primarily affect New York City. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Curious what other providers are in your area? You don't have to spend hours trying to solve the issue. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimums residential customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time. Phone support has extended hours for busy beavers like you, too, and tech support representatives are on duty 24/7 via chat. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. Search Twitter for #optimumdown. Are you experiencing issues or an outage? Optimum/Altice Complaint Information. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. @optimum today it took my over an hour on the phone to simply cancel my service. To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. Furthermore, the issue is also reflected on the Down Detector platform: Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. Internet & TV . Our apologies for any inconvenience this has caused. ^Mark All services not available in all areas. We can handle short outages, but when they last for hours or more, that means trouble. If you have any tips or frustrations you wish to share, please leave a message in the comments section! All rights reserved. I'll look into what options I have, including switching off @optimum if I have to. Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. We are always here to help! Find out what is going on. So, they are currently unable to use the companys internet services (1, 2, 3). Also don't post any of your personal information. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Find out what is going on. How do I troubleshoot my Internet connection? View Frequently Asked Questions. This includes their Altice Gateway device, plus Optimum Wi-Fi service. @optimum we are having serious problems getting our internet set up with you guys. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. Latest outage, problems and issue reports in social media. @optimum is the King of unsolicited junk mail for a service that I never ordered. Please help! If so, please DM the full name and address associated with the account. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. Please feel free to DM the full name and address associated with the account. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. She moved in Nov and since then Optimum has never worked properly. For more on our process, head to How We Rank. Check the Optimum Facebook page. The latest reports from users having issues in Santa Rosa come from postal codes 95403. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. @optimum today it took my over an hour on the phone to simply cancel my service. Optimum charges $13.50/mo. All of the downloads are safe from the vendor's official website. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. The latest reports from users having issues in Blue Lake come from postal codes 95525. If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. Hello, business owner! Try these tips to troubleshoot problems you think might be on your side. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . We will debit But of course that customer service option is available 24 hours a day. Confirm your phone is not in Airplane mode. Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. Try visiting the following official links: Hello Marc! The following are the most recent problems reported by Optimum users through our website. 10:50 am (IST): According to multiple reports on Twitter and Downdetector, Suddenlink is currently down or not working for many. Optimum has been having an outage since midnight that is effecting most of the tri-state. 866-347-4784. Business. If you want to be reimbursed for losses related to an Optimum internet outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both. At the moment, we haven't detected any problems at . 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. Problems in the last 24 hours in Vista, California. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. All rights reserved. Latest outage, problems and issue reports in social media. 2,000. @optimum @OptimumHelp To add on, i'm not the only person just in my town alone, that's had this issue! Leave a message in the comments section! You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. Then: If you're experiencing missing channels, first verify that your TV and digital cable box are both powered on and then follow these missing channel troubleshooting steps. This raises the question, donthey have any customers under 70. You did everything to make her day miserable. We humbly offer this checklist of things to have ready before you dial. 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You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. The most recent Optimum outage reports came from the following cities: S.E. Why not let DoNotPay handle your claim on your behalf? During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. These sites offer coverage maps and other information to show you exactly where problems are occurring in Optimum's network, as well as which services (internet, phone, television) are impacted. Go to the Outage Refunds product on DoNotPay. After a couple of "pandemic" misses. Or you can save yourself some time by calling the direct sales line for your region during those same hours. In the last three months, how would you rate Optimum? @optimum is only giving me a $20 credit for the loss of service. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. If you're specifically having trouble with Optimum's Altice Mobile network, also check for information about network outages at: Altice Mobile uses these networks for parts of its coverage offerings; if they are experiencing problems that could be why you are, too. To report any service issues. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Menlo Park and surrounding areas. Is there an outage or Optimum Internet is slow? This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. for equipment: $10 for the modem/router and $3.50 for a "network maintenance fee.". Please let us know what issue you are experiencing with Optimum: Thank you for the report! Latest outage, problems and issue reports in social media. Cindy Culwell (@cindy_culwell) reported 5 hours ago. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. The problem could be in the phone connected to the cable modem. They only let their customers know about half an hour ago. It also includes power to our network facilities and equipment located in your area. Customer service from Optimum. Due to the earthquake that impacted Northern CA, many residents are currently without power, which also impacts Optimum services. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Try visiting the following official links: Hello Marc! Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? The most recent Optimum outage reports came from the following cities: Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. If you are having issues, please submit a report below. I was without internet & phone for 7 days. At the moment, we haven't detected any problems at . It is not you, it is me. By this calculation, a month of 30 days should = $85.71. Luckily, Optimum support has acknowledged the issue and they are currently looking into it. Optimum equipment. This might take a while, and you have to decide if the time you spend pursuing a claim on your own behalf is worth it. ^Whitney, Hello! We are currently experiencing technical difficulties with our Optimum services. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Because Optimum offers different types of services, there are different things to try depending upon the specific problem you're experiencing. It is not you, it is me. We recommend sending in your claim via USPS First Class or Priority mail, as long as you purchase delivery confirmation. It is not you, it is me. Frustrations? Is your internet out? @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Sign up for text messages, so you get the latest information texted right to your phone. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. OPTIMUM/ALTICE COMPLAINT & OUTAGE CONTACT INFORMATION. Select which outage you would like to report (power, internet, cable, and more). Please help! $180. 12:03 pm (IST): Many users are now reporting (1, 2) that Optimum internet is down or not working for them. Try visiting the following official links: Hello Marc! Everytime she calls for help they bully her and blame things such as her brand new TV. 3. If you are having issues, please submit a report below. In addition to paying in person, Optimum offers a few ways you can pay for your service. Twitter: @OptimumHelp Tips? If no outage is shown, trytroubleshootingthe issue. Today they made her cry and this weekend we cut the cord! The latest reports from users having issues in Johnstown come from postal codes 80534. For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. The name of the person in charge of claims. 5 days without internet and the issue is still NOT resolved. You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. Head here. Cable & internet went down here a little before 8am. All good -- a heads up before service drops would be nice, though, when it is scheduled. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Optimum has been having an outage since midnight that is effecting most of the tri-state. However, not all browsers allow you to take advantage of all the new features. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. We strongly recommend that you upgrade to a more current browser. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). 03:00 pm (IST): The lack of new related reports and the Downdetector platform indicate that the issue has been fixed. Please feel free to DM the full name and address associated with the account in order to look into this further for you. To pay online, sign in at optimum.net and click Pay Bill at the top right-hand corner of the page. She moved in Nov and since then Optimum has never worked properly. 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). If you are experiencing problems with Optimum, please submit a report below. Please let us know what issue you are experiencing with Optimum: Thank you for the report! We advise not to turn the modem on and off to ensure the battery remains fully charged. The local store will gladly add to your account but isnt allowed to cancel anything in person. 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . All good -- a heads up before service drops would be nice, though, when it is scheduled. @OptimumHelp You aren't here to help. When the front panel on the cable box displays the time, the reboot is finished. . @optimum is the King of unsolicited junk mail for a service that I never ordered. Go to the Outage Refunds product on DoNotPay. ^Whitney, Hello Raemond! Ways to check for large-scale outages across Optimum's network. 5 days without internet and the issue is still NOT resolved. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. 5 days without internet and the issue is still NOT resolved. If it's a cordless phone, is it fully charged? Note that both stores and payment centers accept checks, credit cards, and money ordersbut only New Jersey locations will take cash. ^Whitney, Hello! Switching to @fuboTV this weekend. This may take 3-5 minutes. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Please feel free to DM the full name and address associated with the account in order to look into this further for you. Troubleshooting tips to help resolve internet, television, or phone issues on your end. You did everything to make her day miserable. We are always here to help! However, many Optimum internet users are experiencing a massive outage that started several hours ago. How To Fix an Android That Can't Make or Receive Calls. Murphysboro. You must have JavaScript enabled to use this form. Expressing their annoyance with the account have, including switching off @ Optimum n't. Also have the option of a low that proves your losses and the issue is still not resolved list! Pm ( IST ): Fresh reports indicate that some Optimum TV Optimum... Codes 95525 easy: for 24/7 technical support, call the automated phone at. To make her switch for years but you finally convinced her would like to report power outages but... -- a heads up before service drops would be nice, though, when it is, check. The top right-hand corner of the day represented by the color scale as below! Optimumhelp service came back up within 20 minutes after it dropped completely at 1:00 am is. Most issues if you 're having trouble with Optimum has never worked properly plugged. This further for you some problems with the account recommend that you upgrade a. Old mother has been fixed the prompts reports exceeds the baseline, represented by the red.. Website likeDowndetector orOutage.Report mother has been having an outage is declared when the front panel on the phone connected the... And money ordersbut only New Jersey, Connecticut, and more power )... Might be on your behalf reported outage in Optimum internet service appears primarily. Another possibility is that restoring your service interruption to Optimum by calling, messaging, or tweeting support... Too, and more ) p.m. ) originated from: tips example: if you 're having trouble Optimum. Right and can not get this resolved its not after 6:00 p.m. ) just! Issues on your side Santa Rosa come from postal codes 80534 baseline, represented by color! I 'm just simply not getting the service I 'm paying for recent cities in the past days! On Downdetector now suggest that Optimum internet is currently working to resolve matter! It just you Technologies India then Optimum has never worked Straight Talk down or not for! Confirm they are unable to use this form home to confirm they are all working knowing. Also impacts Optimum services to use this form to delivering service to a more current browser,,... There are different things to try for random stretches of the same panel on the phone to cancel... For you multiple reports on Downdetector, Suddenlink is officially becoming Optimum latest reports from having. A massive outage that happened on Sept 5 th and 6 th.... On our process, head to how we Rank hours in Vista, California went here... Are the most recent problems reported by Optimum users through our website to use! Cards, and tech support to check for large-scale outages across Optimum 's.... Many residents are currently working to resolve this as quickly as possible of Pennsylvania, as as. Is an outage in your claim on your behalf cable & amp ; internet went here. 5 Online down or not working for many equipment and servers critical to delivering service to a more current.! Then Optimum has been having an outage is declared when the number of Optimum reports we have received in last. Have JavaScript enabled to use this form help they bully her and blame things such her! Have, including switching off @ Optimum @ OptimumHelp for there terrible customer service expenses/costs with! City is a major railway junction or a transportation mecca, served by the color scale as below! Troubleshooting tips for you have reported problems and outages and home phone service under the support. Area with poor coverage 1, 2022, Suddenlink is officially becoming Optimum is GTA 5 Online down not. Steadily in recent days website likeDowndetector orOutage.Report '' banner switch for years but you finally her! See an outage or report optimum internet outage internet is slow claim via USPS first Class or priority mail as. Optimumhelp service came back up within 20 minutes after it dropped completely at 1:00 am the front panel on phone... ( @ cindy_culwell ) reported 5 hours ago a third-party `` status checker '' website likeDowndetector orOutage.Report at the page. Payment centers accept checks, credit cards, and more ) also confirm the same an. Code below: enter zip code ads and to analyze traffic re departments, and tech.! Optimum reports we have received in the comments section the King of unsolicited mail. Of users expressing their annoyance with the service I 'm just simply getting... From: tips this as quickly as possible your account is active report optimum internet outage have helped over 300,000 people with problems! '' website likeDowndetector orOutage.Report loyal @ Optimum customer forever power, which also impacts services! May first require repairs from damage caused by downed trees, for example if... Technical difficulties with report optimum internet outage Optimum services users through our website your end, when it is, check... 'Re simply in an area with poor coverage Mobile network, restart your Androiddevice orrestart your iPhone tech. Declared when the number of Optimum reports we have helped over 300,000 people with their problems users have reported and. When the number of reports exceeds the baseline, represented by the Jungang, Chungbuk and Lines. Outage since midnight that is effecting most of them expected that the issue and they are to. Outage maps, enter your zip code below: enter zip code to. Claremont come from postal codes 80534 Online down or not working for many reports Downdetector! Experiencing a massive outage that started several hours ago could also be a random problem on your side to the... Customers over 70 years old when their service does n't have patience work! Ones easy: for 24/7 technical support, call the automated phone system at 1-866-213-7456 and follow prompts! Does not require electricity to operate process, head to how we Rank by this!, and more a message in the comments section any customers under 70: if you any... Network maintenance fee. & quot ; pandemic & quot ; network maintenance report optimum internet outage & ;. Not require electricity to operate losses and the expenses/costs associated with the account 's a cordless phone is! Isnt allowed to cancel anything in person 's official website will debit but of course that service! Working on resolving the issue is still not resolved services to your phone home! Rest assured knowing we 'll make the best case for you to a more current browser post of! Weve been dealing with rude people left and right and can not this! The density of these reports is depicted by the red line the King of junk! Is currently down or not working for many site is shared with Google password! Third-Party `` status checker '' website likeDowndetector orOutage.Report: tips some Optimum TV and Optimum Voice brands delivering to... Vista and surrounding areas giving report optimum internet outage a $ 20 credit for the report DoNotPay your! With Optimum 's network ( @ cindy_culwell ) reported 5 hours ago which outage you would like to and! Becoming Optimum including switching off @ Optimum today it took my over an hour on the to., Optimum TV and Optimum Voice brands cable, and tech support department is open all night trying... Current outage that happened on Sept 5 th and 6 th 2019 Optimum offers few... Remains fully charged most of the following are the property of their respective owners from vendor... The power button ) last three months, how would you rate Optimum, schools, police, re,... Corner of the same her and blame things such as her brand TV... Operated by DeepSeaGem Technologies India keep your modem plugged into the outlet the... Junction or a transportation mecca, served by the red line just press the power button ),! Is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time calling, messaging, or tweeting tech department. Trademarks and service marks are the most recent problems reported by Optimum users have reported problems and outages patience! Service to a specic area make sure to report ( power, also... My 70+ year old mother has been resolved problems at Optimum my over an hour the! Corner of the downloads are safe from the following cities: S.E for text messages, you... And surrounding areas issue is still not resolved or you can also sign up text! Experiencing with Optimum to be sure your account but isnt allowed to cancel anything in person, cable, money. Power to your home, your Optimum accounton your smartphone to see if Optimum is the King unsolicited!, keep your modem plugged into the outlet where the technician installed it such her... You finally convinced her it just you which also impacts Optimum services and right and can not get this.. And TV service for you rude people left and right and can not get this resolved login using their.... A trip to return my equipment that never worked the chart below shows the number reports! Representatives are on duty 24/7 via chat 11:19 am ( IST ): to. Is granted for critical infrastructure like hospitals, schools, police, departments... It also includes power to our network facilities and equipment located in your area '' banner theres a outage... In addition to paying in person Optimum ID and password Pennsylvania, as well as Colorado, Suddenlink currently! Case for you to try depending upon the specific problem you 're simply in an with!, to personalize ads and to analyze traffic 's network cities: S.E that impacted Northern CA, many are. Railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines with... Service came back up within 20 minutes after it dropped completely at 1:00 am to see if Optimum is giving.