You also cannot get insurance reimbursement for the therapy costs from using the platform. Overall, we preferred Brightside for its consistent, highly specific care from a team of well-qualified therapists. Heres a brief overview of how they compare: BetterHelp tends to be a better option for clients who want affordable live virtual therapy sessions. Our team thoroughly researches and evaluates the recommendations we make on our site. BetterHelp matched me with a therapist with more than 25 years of counseling experience who specialized in depression, anxiety and family conflict, as well as other areas of mental health and wellness. BetterHelp does collect data on its clients, but it doesnt sell this data for marketing. . Telehealth is a growing field, and research on its effectiveness is still emerging. The opinions expressed are the authors alone and have not been provided, approved or otherwise endorsed by our advertisers. BetterHelp does not take insurance, and clients pay out of pocket. BetterHelp is an affordable, convenient option that offers solutions for people who prefer to talk on the phone or via video call. However, there are some conditions that are still best treated in person. 2005-2023 Psych Central a Red Ventures Company. Compared to other popular online therapy sites and the typical cost of traditional, in-person therapy, BetterHelp falls on the lower end of the spectrum when it comes to price, which is important for those looking to find a more affordable form of therapy. While it's not the most convenient or flexible model, I cant argue with thismany top-of-the-line therapists who primarily treat patients in-person refuse to treat patients over the phone or via live chat, on the grounds that it does not allow them enough of a connection with the client to do their job properly. However, I stuck with the same therapist, and over the course of four video sessions, she offered suggestions on ways to alleviate or prevent anxiety and resolve recurring communication issues with one of my siblings. Heres what youll do to get signed up. The importance of cost to users of each platform was similar: 29% of Brightside found cost to be important, compared to 31% of BetterHelp users. Depression is tough to deal with on its own and advice telling you to fake your emotions, cheer up, or simply "snap out of it" doesn't make your condition any better. If youre considering self-harm or suicide, help is available. At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. BetterHelp says employed therapists are licensed and accredited. Clients who live in remote areas or who have limited mobility or limited access to transportation may be more motivated to participate in online therapy, Zadeh says. First, you answer several questions about the reasons youre seeking therapy, what you hope to accomplish with counseling and any additional information you wish to provide. In terms of the overall sign-up process, Brightside may have better results, but BetterHelp is simpler, easier, and faster. The company offers a secure, easy-to-use platform and qualified therapists. It allows for more flexibility in scheduling, as clients have access to more specialists and can select the specialists who can work with their schedules.. You can also schedule one 30-minute live phone, chat or video session a week, although longer sessions can be approved by each counselor. Just log on at your appointment time and your counselor will prompt you to start the video chat. {{ tocState.toggleTocShowMore ? Powell noted that BetterHelp is one of the more affordable online therapy options shes seen, especially since there are several different ways to communicate with your therapist. The BetterHelp app received 4.8 stars from more than 67,300 reviews on the App Store. 2005-2023 Healthline Media a Red Ventures Company. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. BetterHelp had more users that had switched once22% compared to Brightsides 12%yet Brightside actually had more users that had switched two or three times; 22% of Brightside users had done this, compared to only 11% of BetterHelp users. We include products we think are useful for our readers. Messaging isnt done in real time, but as soon as you receive a response from your therapist, you will get an email notification. You can choose to do your therapy sessions via video chat, phone call, live chat, or messaging similar to email. They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. Users can also revisit messages from therapists at any time with the platforms re-read feature. Psych Central only shows you brands and products that we stand behind. If you're feeling stressed, drinking a hot (or cold) cup of tea may help. We can help! If you're eligible for financial aid, you can get their subscription at about 20-50% lower cost. It may not be as effective as a video session, but it is a realistic option. Live chat is an instant messaging service in which you write to your therapist, and they respond in real-time during your booked session time. The 8 Best Free Online Therapy and Mental Support Services for 2022, 10 Tips to Help the Therapist Help You Get the Most Out of Sessions, Podcast: Cobra Kai Actress Discusses BIPOC Representation in Pop Culture, Sex, Love, and All of the Above: Mourning the Loss of My Sex Drive, The Science Behind PTSD Symptoms: How Trauma Changes the Brain, Looking For A Psychologist Whos Right For You? While a diagnosis is usually needed to gain access to prescriptions or when insurance is billed, therapy is still effective for learning coping strategies and mechanisms. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. BetterHelp is an online therapy company that was launched a year after Talkspace in 2013. All have a masters or doctoral degree in the area they specialize in. Financial aid is available to users who cant afford the standard price. Around one-fifth of U.S. adults say theyre experiencing high levels of psychological distress, and 28% of them say the pandemic changed their lives in a major way. To connect with your therapist for a live chat, phone or video session, you will need to schedule a time with your therapist and log in to your account at your determined session time. We follow an advertising policy ensuring that sponsors and business partners never influence our content. Depending on what youre looking for, BetterHelp offers counseling for individuals, couples, or families. During my counseling sessions, we explored cognitive-based therapy tools for being more positive, communicating more effectively and alleviating anxiety. Accessed 6/29/2021. In addition, therapists must have received certification from the professional board in their state, which requires standard education, exams, and practice. BetterHelp is a reputable online teletherapy platform thats been vetted against our business and medical standards. BetterHelp offers journal prompts that can help you get started in your journaling. MediaRadar helps advertising sales teams reach the key decision makers at brands. *Please note: When we say basics in the services offered column, we are grouping anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling together. Although I was initially reluctant to embrace online therapy as opposed to an in-person experience, I soon became comfortable sharing my thoughts and feelings in video counseling sessions. Youll be asked for your credit card information at this time, or you can apply for financial aid. The introductory questionnaire is fairly detailed, asking you: Youll also be screened for depression. All Rights Reserved. You can work with a therapist via your computer, smartphone, or tablet. Other reviewers report being pleased with the matchmaking process with the therapist and ease of switching to another therapist. The Forbes Health editorial team is independent and objective. My therapist works just as hard for me as my therapist that went on maternity leave did. (2021). For more in-depth information, continue reading. Here are our top picks for online, Healthline has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. If youre interested in trying BetterHelp, you can get started here. Headspace and Calm are two popular meditation apps. For all of last year, Acadia reported $2.61 billion in revenue, a nearly 13% increase over 2021. Users generally report positive experiences with BetterHelps network of therapists, services, and the effectiveness of the therapy sessions. Users can also revisit messages from therapists at any time with the platforms re-read feature. For $109 to $129, you can receive counseling for a variety of different services: Amwells therapy services are not subscription-based, meaning you have to pay for each therapist visit. All rights reserved. This way, you can refresh your memory about any advice or insights youve discussed. Since 2013, over 30,000 licensed, accredited, and board-certified therapists from BetterHelp's network have helped more than 2,000,000 people face life's challenges and improve their mental health. We also included our editors assessment of BetterHelp and her personal experience with this online service. Our website services, content, and products are for informational purposes only. BetterHelp automatically matches you with the counselor it determines is a good match. Note that an online counselor will not be able to make any official diagnoses, fulfill any court orders, or prescribe medication. Alena is a professional writer, editor and manager with a lifelong passion for helping others live well. Highly tailored to depression and anxiety, Does not treat conditions beyond depression and anxiety. You can anonymously sign up on the platforms. Whats more, 75% of Brightside users said they would be likely or very likely to recommend the service to a friend, while 77% of BetterHelp users said the same thing. Youre allowed to cancel your BetterHelp membership for any reason at any time. Despite the stigma surrounding mental health conditions, they are incredibly common. Brightsides plan includes a structured course of self-care video lessons on the basic tenets of CBT, while BetterHelp includes messaging with your therapist at anytime. Most online reviews of BetterHelp appear to be positive. For one, Im really happy with my therapist and the access I have to him, she says. The app and website are easy to navigate. BetterHelp specializes in stress, anxiety, depression, addiction, eating disorders, sleep disorders, and parenting and family counseling Cerebral $17.25-$81.25 per week This is similar to office sessions with a qualified therapist. Healthline Media does not provide medical advice, diagnosis, or treatment. Still, we liked BetterHelp for messaging, quick turnaround, and widespread availabilityif I lived in a remote area where it was hard to find a therapist, BetterHelp might be my best bet. Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. She spent many years working and living in Beijing, China, covering arts and environmental issues for a variety of publications. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. On a separate occasion, when I submitted a question via the platforms support messaging, I received a satisfactory reply to my question within a few hours. In the event of a mental health emergency if youre thinking about harming yourself or someone else call 911 or the National Suicide Prevention Lifeline at 988. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science. I found using both companies resulted in an onslaught of targeted online advertising, although BetterHelps was much more specialized to me. They can be convenient and private for many people, making them a viable option for receiving coaching and therapy from anywhere and at any time. She is also a registered yoga teacher (RYT-200) and a functional medicine certified health coach. Virtual support systems can make it easier to take care of your mental health. Published May 25, 2021 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Tagline "Get Real Therapy. These cookies . BetterHelp also notes that one of the advantages of e-counseling is that you can always look back at the messages youve exchanged with your therapist. The company will bill you every 4 weeks. Each therapist is also qualified and certified by their states professional board. Lastly, if youre experiencing life threatening thoughts or conditions, online therapy is not the best option for you. BetterHelp did have an easier-to-use platform with more therapists and quicker response times, but the quality of care at Brightside won out over instant gratification for us. BetterHelp offers more than 20 live interactive group seminars each week. For medications, you'll be charged either your pharmacy copay or, if paying out of pocket, a flat rate of $15 per medication. Then, we tested the services ourselves, conducted comprehensive data collection research, and evaluated our results with the help of three licensed therapists. Prices range from $60 to $90 a week, depending on how many live sessions you want to schedule. Betterhelp has notably used intermediary platforms such as Popular Pays to recruit massive amounts of influencers interested in participating in the campaigns. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. At BetterHelp, you may get a therapist who uses CBT, or you may get someone with more of an eclectic approach, as I do not insist on using any particular modality for each client, but rather, I like to tailor my approach and methods, as one of my BetterHelp therapists described herself in her bio. Both Brightside and BetterHelp offer only individual therapy, although BetterHelps homepage has links to its couples and teen therapy sister sites. BetterHelp is an entirely online therapy service, so there are some key differences to keep in mind when comparing online and in-person therapy. 'Show more' : 'Show less' }}. Talkspace Review: Features, Benefits, Costs, and More, What Is Video Therapy? All rights reserved. Here's a review of BetterHelp, including its features, pros, and cons. Our contacts database includes full names, email addresses, specialties, agency relationships and phone numbers, and we verify each contact every 90 days to ensure you have the most current information. The actual click-through process takes less time, and the matching turnaround is also much faster. Covid19 Support: 25% off your first month of counseling.. experienced journalists and medical experts, Users can be matched with a therapist within 48 hours, Communicate via phone, video, or messaging whenever you feel it's needed, Access to licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. Live interactive group seminars each week is simpler, easier, and clients pay out of.. 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Authors alone and have not been provided, approved or otherwise endorsed our! Of influencers interested in trying BetterHelp, including its Features, Benefits, costs, and effectiveness. Youre allowed to cancel betterhelp advertising BetterHelp membership for any reason at any time with the matchmaking process the. Suicide, help is available there are some conditions that are still treated., Im really happy with my therapist works just as hard for me my., 2021 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Tagline & quot get... Matchmaking process with the platforms re-read feature teams reach the key decision at. Our content Im really happy with my therapist that went on maternity leave did individuals. Media does not treat conditions beyond depression and anxiety, does not treat conditions depression... 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