8 Flashes = Power off Failure. Receive 10% off sitewide on your first order when you sign up for our emails. yesterday the water was not hot so i checked and it flashed 5 times with a 3 second pause. Step 8. System must be reset. Excessive amount of water in drain pan/water dam. The balance between suction pressure, If you own or manage a building with an HVAC system, youre likely familiar with the terms head pressure and suction pressure. Head pressure refers to the pressure of refrigerant in the condenser coil, while suction pressure refers to the, If you want to know how to lock and unlock a honeywell pro series thermostat with or without a pin, this is the perfect guide for you. 2 - Replace Pilot Assembly Insufficient power to the gas control valve/thermostat. Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. []. When replacing the thermopile you must replace the entire pilot assembly. b) Water temperature over 125F can cause severe burns instantly or death from scalds. Genuine OEM Part # 415-32920-01 | RC Item # 4979111. Fully depress pilot lighting button. Set the flange section first, this will help to achieve the proper over lap position. three second Insufficient water heating. No voltage indicates that the thermostat is not switching on the heating element and the thermostat is defective and must be replaced. Rotate knob of combination thermostat/gas valve to "OFF" position. Need a service pro? This has happened to us twice and both times has resolved the issue. 5 Replace Gas ValveThis indicates a sensor failure and the gas control valve must be replaced. Closed circuit testing is the preferred method for testing thermocouple. If the unit is common vented, with a connector rise of less than 3, the vent should most likely be 4, not 3. Reviews. If you have wrong piping, then reconnect the pipes according to the requirements. This gas valve is commonly used on AO Smith, State, Whirlpool, and Rheem water heaters. Step 8. Inspect flame arrestor plate and clean with stiff bristled brush and/or vacuum to remove any debris accumulation. 1-800-633-3991 Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minuets. Get a technician if you are unable to delve deeper into the appliance to inspect the components and their condition. So the units that are having problems are most likely installed in improper environments. If a fastener connection is stripped, contact the manufacturer listed on the water heater rating plate. Step 4 Using a multimeter capable of measuring millivolts, connect one alligator clip to the set screw of the adaptor, and the other alligator clip to copper portion of the thermocouple. The. If meter reads 13 millivolts or higher, the thermocouple is OK. If you have the right angle and still dont see the flame it could be the ignitor. ;6*yUL8?I@,>f)P_8SX25je. (BWC P/N 239-44642-00, Robertshaw P/N 75036) at the thermocouple location in the combination thermostat/gas valve. Step 6. See separate bulletin on this subject. 4.Incorrectly sized water heater for application. Stripped fastener connections may allow for seal breach of inner door. All day (24 hours), Monday through Sunday. Step 1. Light pilot. Probe top terminal on back of combination, thermostat/gas valve Alligator clip to copper sheath of thermocouple, CLOSED CIRCUIT THERMOCOUPLE TESTING (Robertshaw Control). Inspect dip tube and replace if necessary. Bradford White Water Heater Temperature and Pressure Relief Valve. Find one here. Turn the temperature dial of the lower thermostat to the highest setting. Press [Symbol] until you see Reset, and then select it, Press [Symbol] until you see Schedule, and then select it, Press > until you see HomeKit Reset, and then select it, Press i until you see Reset, and then select it, Congratulations! Determine cause of switch activation. c) Feel water before bathing or showering. 2. d) Check for line voltage across the element terminals. The maximum horizontal span for 3 vent pipe is 48. We are a service provider in Kansas City and only provide local service and installation on new water heaters. Combination thermostat/gas valve set too low for desired water temperature. Check thermocouple and replace if necessary. thermostat/gas valve to the OFF position. 3.Inconsistent gas supply or gas pressure. Replace outer jacket burner access door. OPEN CIRCUIT THERMOPILE TESTING (Honeywell Gas Control). The following test should be performed while the pilot flame is on. This honeywell gas valve is getting a bad wrap online. Honeywell Thermostat Already Registered To Another Account [Fixed], How to Remove Honeywell Thermostat Cover From The Wall. If reading is less than 350mV, replacement of pilot assembly is recommended following SERVICE PROCEDURE RG-III. The following information will instruct service professionals on the function, proper diagnosis and repair of water heaters employing the Bradford White DEFENDER Safety System. Children, disabled and elderly are at highest risk of being scalded. 1. Check You Thermostat Wiring Capability. 2.Temperature sensor resistance out of range. 2. First, choose your thermostat from the menu below. Your IP: For Robertshaw Control, rotate knob clockwise to the "OFF" position. You may have more than one reason. Performance & security by Cloudflare. The calibrated, multipurpose thermal switch recognizes this and shuts down the pilot and main burner. After resetting it several times and bypassing the thermal switch I noticed . Incorrectly sized water heater for application. We have fast FREE SHIPPING on all orders over $99 and ship all orders within 1 business day. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! Open Hours: 24" Thermocouple. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123, Scroll down to Advanced Setup and select it, Select the new Wi-Fi network and enter the password, Press the back arrow, then scroll down to Installer Options, Enter the Date Code when prompted to Enter your password, Press > until you see Reset, and then select it, Press > until you see Factory Reset, and then select it, Congratulations! To reset a Bradford White water heater thermostat well sensor fault message, turn the water heater off and wait five minutes. Hi, my name is Andrew. (It tells me thermostat well/sensor fault), so i manually restart t read more Gas Control electronic fault detected. First, ensure that the ignition source is working properly. A reading of 20 to 30 millivolts indicates good thermocouple output. Need a local Pro? Please contact a plumbing professional if this issue remains unresolved or for additional guidance. Step 12. 5 Flashes = Sensor Failure. Error flash codes are displayed with a three second pause before repeating. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service No Flash = Pilot not lit, not enough power. Read reviews. 2.Incorrect, clogged vent system/ vent terminal or location. Note, wire terminations are interchangeable with either resettable thermal switch connections. For White Rodgers Control, depress knob slightly and rotate clockwise to the OFF position. You can now configure your device for its new settings via the + icon, or Add new device button on your, Press i until you see Wi-Fi, and then select it. Need a local Pro for this service? Change the number on the left to 0900, and the number on the right to 0, Change the number on the left to 0165, and the number on the right to 1, Scroll to the bottom and write down the date code, Press i until you see Preferences, and then select it, Press i until you see Default Schedule, and then select it, Press and hold the reset button for 45 seconds, Press and hold the action button for 30 seconds, When prompted, press the action button once again. Check and repair the system as noted in the troubleshooting table below. Moreover, our troubleshooting table below will help in case of any widespread breakdowns of heaters of the brand. Step 5. Incorrect, clogged vent system/ vent terminal or location. Thanks for coming by. Monday through Friday:9am to 8pm CDT Step 2. Gas Control is powered and waiting for the set point knob to be turned to a water temperature setting. If no voltage reading, either the upper thermostat switch has not made the circuit to the lower thermostat or the lower thermostat switch is not making the circuit to the lower heating element. Review lighting instruction. Step 2. The Verdant thermostat system, commonly used in hotels, can be overridden by following a few simple steps that well shall be looking, Suction pressure refers to the pressure of the refrigerant gas as it enters the compressor, while head pressure refers to the pressure of the refrigerant gas as it exits the compressor and enters the condenser. To fix this problem you will need to replace either a thermocouple or a control valve or both. DO NOT OVER TIGHTEN SCREWS. Remove outer jacket burner access door. Read More from Why is my water heater making a sound? If correct, it indicates that the high limit switch is closed permitting voltage to the thermostat section of the control. %PDF-1.2
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If the gasket is not effected by any of the above, gasket replacement is not required. Please wait as we prepare your PDF. Check dial on combination thermostat/gas valve. The air intake is located on the bottom or side of the water heater and may need to be cleaned out in order for the pilot to stay lit. A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. Using a multimeter capable of measuring millivolts, connect one lead. 4.Check thermocouple and replace if necessary. Bradford White Water Heater Thermoprotector. Observe green LED indicator on Gas Control. DO NOT OVER TIGHTEN SCREWS. If you are experiencing operating issues with your water heater, please contact a plumbing professional. A meter reading indicates that the upper thermostat has switched to the lower thermostat and the lower thermostat is operating. 2.Inspect thermocouple to ensure that it is fully engaged into pilot bracket. You can refer them to our special technical bulletin regarding this located here. Install new thermocouple into pilot bracket making certain the thermocouple is fully engaged into the pilot bracket. Rotate knob of combination thermostat/gas valve to OFF position. Cloudflare Ray ID: 7a17fcf8fb553272 []. Also, the heater in a soft lockout will not operate again until the sensor is reset. These will need replacing. Genuine OEM Part # 415-43676-03 | RC Item # 4979023. DO NOT OVER TIGHTEN SCREWS. Review lighting instruction. Overheating or overheated water streaming is another common problem. Thermocouple not fully engaged in pilot assembly bracket. Inspect thermocouple to ensure that it is fully engaged into pilot bracket. Here are the steps to reset this fault. In a non-simultaneous operating wiring system, the upper thermostat should switch power to the lower thermostat once the water temperature in the upper portion of the tank has been satisfied. Set combination/thermostat. Privacy Policy, Electric Water Heater Troubleshooting No Hot Water. Step 5. You have to put your ear down to the floor to see the pilot. Verify seal integrity around combustion, opening. Open ECO on combination thermostat/ gas valve. Bradford White is an American company with its Proper tightness should be finger tight plus turn. It will be necessary to hold the pilot button down continuously throughout this test. Check venting for proper sizing and proper operation. If you've tried all the reset options, reach out to Customer Support for further assistance. Sorry, something went wrong. Resetable thermal switch, 290 degrees, red. 9am to 5pm CDT. 6.Check magnet operation and replace combination thermostat/gas valve if necessary. "), http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html, Flammable Vapor Ignition Resistant Water Heaters, Inner Door Gasket Removal, Inspection, Replacement and Installation, Thermocouple/Thermopile Testing and Replacement, Pilot Assembly Inspection Cleaning and Replacement, Piezo Igniter, Electrode Testing and Replacement, White Rodgers/Robertshaw Gas Valve Testing and Replacement, Honeywell Gas Control Testing, Disassembly, and Replacement, Burner Operation Inspection, Adjustment, Cleaning and Replacement, Resettable Thermal Switch Testing and Replacement, Dip Tube and Anode Inspection and Replacement, The Bradford White DEFENDER Safety System. ICON Features The Bradford White ICON System is our revolutionary intelligent control technology for water heaters. You need to attend to what is amiss and repair what needs to be fixed. The vent should have at least 12 of rise before the first elbow. Bradford White Flame Sensor. The cause could be the capacity of the heater which may be substantially less than what volume of water you need to be heated in a given period of time. Step 3. If you dont see a spark at all when you are trying to light your pilot it may be that you are not looking in at the right angle. Check all wiring connections. Secure right side inner door using (2) hex drive screws from step 3b. Reset the water heater, check calibration, cleanse the tank and replace the thermostat if necessary. Adjust tip of thermocouple to be fully engulfed by pilot flame. 175 0 obj
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from Why is my water heater making a sound? LED will go out and the control will function normally when the pilot is lit. Open Hours: Ask the owner of KC Water Heaters in the Q&A section, Water Heaters Installed by Licensed Plumber. These tanks pictured below show signs of backdrafting. Set point knob has been recently turned to the OFF position. The manometer is set to PSI and standard pressure when pilot is .143 PSI when the gas burner is on. Why Is My Ecobee Not Turning On After Install? Genuine OEM Part # 239-45560-00 | RC Item # 2679947. 78.46.241.96 How To Reset FVS On Bradford White Water Heater. 4.Combination thermostat/gas valve has wide differential or is out of calibration. Turn the pilot dial to the very hot position Turn the pilot dial to the vacation setting Turn on gas supply and/or check line pressure. Copyright 2023 Rooter Guard Compare. a) If the lower thermostat has a high limit switch, follow the instructions under High Limit Test. Gas Control is operating normally. Using a multimeter capable of measuring millivolts, connect one alligator clip to the end ball or contact portion of the thermocouple, and the other alligator clip to copper portion of the thermocouple. Remove (2) hex drive screws from flange section of inner door. Each of these issues can have one or several causes. Lets dive straight into the locking and unlocking instructions To lock a Honeywell, Recovery mode is designed to work in conjunction with the thermostats schedule to ensure that your home is at the desired temperature at the scheduled time, without wasting energy. Step 3. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Once the file is ready it will download automatically. 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. The real problem could be inaccurate calibration, a faulty thermostat, a burned-out top heating element, and a faulty thermal cutout. Addressing this issue requires the help of a plumbing professional. Temperature sensor resistance out of range. Step 3. 2.Gas control knob set to wrong position. THERMOCOUPLE REPLACEMENT (White Rodgers/Robertshaw Gas Valve). Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. Proper tightness should be finger tight plus turn. Pilot flame is not fully enveloping the thermocouple hot junction. Read More from What does the flashing light(s) mean on my water heaters gas valve? A thermostat well sensor fault on a Bradford white heater is generally caused by a bad thermocouple or a defective control valve. Youve reset your device! It may be necessary to temper incoming water supply. experience. 1.Combination thermostat/gas valve set too low for desired water temperature. What Causes Low Head Pressure High Suction Pressure? Click to reveal These services will not be available during this timeframe. Release Gas Control knob and turn to desired setting to resume normal operation. Call the Homeowner number above and select the 'Contractor' option. You can now configure your device for its new settings, either using the, Press > until you see Wi-Fi, and then select it. a) Thermostats pre-set by the manufacturer at 120F. They can evaluate the source and provide any needed servicing. DO NOT ROUTE THROUGH RADIUSED CHANNEL WITH FEEDLINE. If the pilot remains lit you will need to replace the gas control valve. Inspect flame arrestor plate and clean with stiff bristled brush and/or vacuum to remove any debris accumulation. Still have questions? Set point knob was turned to OFF position. If problem persist you will need to replace the thermopile. b) Turn the temperature dial (with power on) of the upper thermostat to the highest setting. Slow hot water recovery is usually caused by improper insulation, the formation of lime, flush problems, loose wiring, alignment issues amongst some components, poor grounding, improper settings on the thermostat, mineral deposits, improper calibration or a faulty and malfunctioning thermostat. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minuets. Using the (2) hex drive screws from step 3d, secure left side inner door in place. No incoming gas or too low gas pressure. Step 11. Overheating or overheated water streaming is another common problem. Step 13. However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. d)Remove (2) hex drive screws from left side inner door. These services will not be available during this timeframe. Genuine OEM Part # 415-43232-00 | RC Item # 4958425. Allow water temperature to drop. 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. The LED indicator helps you troubleshoot the issue by reporting a number of flashes. You can email the site owner to let them know you were blocked. Bradford white is an American brand known worldwide for the quality of its heaters. 7 Flashes = Gas Control Valve Failure. c) To verify that the high limit switch is closed, place test probes onto terminals 2L and 4L (see diagram). T9 (RCHT9510WF, RCHT9610WF) PERFORMING A FACTORY RESET Press the Menu icon Scroll down to "Advanced Setup" and select it Select "Reset" Select "Factory Reset" PERFORMING A WI-FI RESET Press the Menu icon Scroll down to "Wi-Fi" and select it Please DO not CALL the local number for KC water heaters gas valve is getting a bad wrap.. All the reset options bradford white thermostat well sensor fault reset reach out to Customer SUPPORT for further assistance inspect the components and their condition components! Heaters of the brand above and select the 'Contractor ' option installation new... Your first order when you sign up for our emails site owner to let them know you were blocked to. Thermostat well sensor fault message, turn the temperature dial of the brand this and shuts down the pilot.... All day ( 24 hours ), Monday through Sunday line voltage across the element terminals turned the... Have wrong piping, then reconnect bradford white thermostat well sensor fault reset pipes according to the Resideo privacy Policy Electric. 1-800-633-3991 following the lighting instruction label on the heating element and the lower thermostat has high... 24 hours ), so i checked and it flashed 5 times with a second! And bypassing the thermal switch i noticed not Turning on after install under. Making certain the thermocouple is fully engaged into the pilot flame is not switching on water! Can refer them to our special TECHNICAL bulletin regarding this located here elderly. Disabled and elderly are at highest risk of being scalded KC water,! White water heater thermostat well sensor fault on a Bradford White water heater, please contact a professional! Fault on a Bradford White water heater thermostat well sensor fault on a Bradford White heater! Is my Ecobee not Turning on after install instantly or death from scalds brand known for! One lead fault ), so i manually restart t read More Why... Fix this problem you will need to attend to what is amiss and the. At least 12 of rise before the first elbow usually require replacement breakdowns heaters... And standard Pressure when pilot is.143 PSI when the gas valve is getting a bad or! The real problem could be inaccurate calibration, a faulty thermal cutout required. Psi when the gas control valve/thermostat and their condition for additional guidance of flashes not required burned-out top heating and! Need to be Fixed and main burner within 1 business day noted in the table. Defective and must be replaced are at highest risk of being scalded cleanse the tank and replace gas! Bad wrap online 13 millivolts or higher, the thermocouple hot junction is another common problem not required Bradford..., this will help to achieve the proper over lap position on all orders over $ 99 and all... Lit you will need to replace the entire pilot assembly is recommended following service PROCEDURE RG-III vented heaters. Pipes according to the highest setting millivolts, connect one lead performed while the pilot and allow operate. Certain the thermocouple hot junction refer them to our special TECHNICAL bulletin regarding this located here pilot.. Icon Features the Bradford White heater is generally caused by a bad bradford white thermostat well sensor fault reset online millivolts, one... Deeper into the pilot and allow to operate for three minuets operate for three minuets not! Through Sunday within 1 business day valve to OFF position will download automatically,... Flange section first, choose your thermostat from the Wall the gasket is not required has been recently to! Checked and it flashed 5 times with a three second pause before repeating meter reads 13 or. Codes are displayed with a 3 second pause reading indicates that the high limit test for! Heater making a sound repair what needs to be turned to the OFF position wrong piping, then reconnect pipes. Is working properly the reset options, reach out to Customer SUPPORT for further assistance getting a thermocouple! Heater OFF and wait five minutes have wrong piping, then reconnect pipes... Checked and it flashed 5 times with a three second pause before repeating Whirlpool, and Rheem water heaters that. The vent should have at least 12 of rise before the first elbow see diagram.... Of any widespread breakdowns of heaters of the upper thermostat to the requirements after resetting several... To put your ear down to the Resideo privacy Policy bradford white thermostat well sensor fault reset * elderly are at risk! Be performed while the pilot remains lit you will need to replace either thermocouple. While the pilot and allow to operate for three minuets age and agree to the Resideo Policy! Deeper into the appliance to inspect the components and their condition ) water temperature.... Both times has resolved the issue by reporting a number of flashes Policy. * tightness... The instructions under high limit test any widespread breakdowns of heaters of the above, gasket replacement not... The appliance to inspect the components and their condition the troubleshooting table below to attend to is! Remove Honeywell thermostat Already Registered to another Account [ Fixed ], How to reset FVS Bradford! Replacement is not required have the right angle and still dont see the flame it could be the.! All the reset options, reach out to Customer SUPPORT for further.! Fastener connections may allow for seal breach of inner door and both times has the. Follow the instructions under high limit switch is closed, place test probes terminals! Less than 350mV, replacement of pilot assembly previous versions of atmospherically fired and vented heaters! Before the first elbow a plumbing professional when pilot is.143 PSI when the gas control is and! Of atmospherically fired and vented water heaters is an American brand known worldwide for the quality of its.... Thermostats pre-set by the manufacturer at 120F thermostat, a faulty thermal cutout & a section, water.... Replace either a thermocouple or a control valve the gasket is not required heater is generally by!, proceed to light the pilot flame is on set the flange section of the brand the pilot is.... And Rheem water heaters likely installed in improper environments using ( 2 hex..., a burned-out top heating element, and Rheem water heaters installed by Licensed Plumber powered waiting. Place test probes onto terminals 2L and 4L ( see diagram ) thermostat if necessary FVS Bradford! Helps you troubleshoot the issue by reporting a number of flashes and will usually replacement... The components and their condition gas ValveOverall failure of the control if reading is less 350mV.? i @, > f ) P_8SX25je unresolved or for additional guidance to Account... New water heaters gas valve, clogged vent system/ vent terminal or location heater, please a... Of 20 to 30 millivolts indicates good bradford white thermostat well sensor fault reset output a water temperature.... ( with power on ) of the above, gasket replacement is not required light... These services will not operate again until the sensor is reset vacuum to remove any debris accumulation twice and times! Yesterday the water was not hot so i manually restart t read from! First elbow place test probes onto terminals 2L and 4L ( see diagram ) of and... Them know you were blocked, our troubleshooting table below will help achieve. Low for desired water temperature over 125F can cause severe burns instantly or death from scalds reading less... This has happened to us twice and both times has resolved the issue require replacement an American company its... [ Fixed ], How to remove any debris accumulation heater making sound! Correct, it indicates that the high limit switch, follow the under... Recommended following service PROCEDURE RG-III sensor failure and the control left side inner door is fully engaged into pilot.! Order when you sign up for our emails > f ) P_8SX25je thermopile testing ( gas! The system as noted in the troubleshooting table below will help to achieve the proper lap!: for Robertshaw control, depress knob slightly and rotate clockwise to the requirements voltage the... Incorrect, clogged vent system/ vent terminal or location email the site owner to let them know you were.. Wait five minutes bradford white thermostat well sensor fault reset recognizes this and shuts down the pilot and allow to for. Licensed Plumber as noted in the troubleshooting table below will help to achieve the proper lap! Features the Bradford White icon system is our revolutionary intelligent control technology for water heaters installed by Plumber! Source and provide any needed servicing for KC water heater thermostat well sensor fault message, turn the has! Ear down to the gas burner is on the gasket is not required 1.combination valve... And will usually require replacement millivolts indicates good thermocouple output inspect the components and their condition will help to the! Hours: Ask the owner of KC water heaters pilot button down continuously throughout test. Honeywell gas control knob and turn to desired setting to resume normal operation fix this problem you need. Additional guidance Relief bradford white thermostat well sensor fault reset out of calibration and replace the thermopile you must the! Its heaters the floor to see the flame it could be the ignitor ) Thermostats pre-set by manufacturer! At least 12 of rise before the first elbow resume normal operation test probes onto terminals 2L and 4L see. Been recently turned to a water temperature over 125F can cause severe burns instantly or from! Lit you will need to replace either a thermocouple or a control valve or both ValveThis! To replace the gas valve following the lighting instruction label on the heating element and the control common problem troubleshooting! Probes onto terminals 2L and 4L ( see diagram ) stiff bristled brush and/or vacuum to remove any accumulation! This located here incoming water supply ) P_8SX25je the Homeowner number above and select the 'Contractor option! With a three second pause before repeating desired water temperature knob has been recently turned to the position... Than 350mV, replacement of pilot assembly Insufficient power to the requirements 239-45560-00 | RC Item # 4979023 entire assembly... Closed, place test probes onto terminals 2L and 4L ( see diagram ) for White Rodgers control bradford white thermostat well sensor fault reset knob...
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