ethics in sales management pptethics in sales management ppt

Check out this post to learn about additional sales skills your team needs to crush it. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '3934a25d-e58d-447e-a2ee-5505db8c56ea', {"useNewLoader":"true","region":"na1"}); Get expert sales tips straight to your inbox, and become a better seller. Subject: SALES MANAGEMENT Course Code: MM-308 Author: Dr. Surinder Singh Kundu Lesson No. Responsible for Partnerships with OEMs,ODMs,ISV,MSP for Automotive Market Segment. What are the most common ethical issues facing salespeople? Slide 22: This slide represents Ethical Leadership. ", "The open rate for the emails sent to leads collected and verified with Snov.io tools went from 25% to 73% in just one month, which resulted in 95 business meetings with potential customers. Well talk about all the tricks in a bit. Slide 33: This slide shows Clustered Bar with product comparison. Therefore, it becomes the primary responsibility of the respective employee to find a candidate who can cope with the challenging environment and emerge as a champion while possessing qualities that will enable them to remain ethical in all cases. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Understand the relationships among the legal, ethical and moral laws. In the United States, two basic principles of business are that everyone should have an equal opportunity to earn business, and the customer remains free to make a choice. Ethical sales and marketing behavior - behavior that is both legal and morally acceptable - plays a critical role in forming, maintaining and sustaining long-term customer relationships. These slides also support the standard(4:3) and widescreen(16:9) ratios. Recently, one sales manager reported a customer who said he did not want Muslims calling on him. So should a sales manager schedule all training sessions on weekends, when buyers are at home and not available for sales calls? In the second issue, the concern is whether the gift is so extravagant that it is considered a bribe. Take special care not to criticize or bad-mouth competitors that behavior can be perceived as unethical to customers. ", "Snov.io helped us collect more than 80,000 leads in a month, accelerating our search for emails while reducing the cost per lead. The more you gain trust, the more your brand will stand out as a practical solution provider. Activate your 30 day free trialto continue reading. Surprisingly, in one study, salespeople were less likely to engage in exaggeration of their skills and abilities than were professors, politicians and preachers. Proudly share the features of your product and how it can help the customer, but dont oversell or promise results that arent feasible. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Establish the proper moral climate. Managers, in any area of the firm, encounter challenges regarding equal opportunity and creating an appropriately professional work environment. Activate your 30 day free trialto unlock unlimited reading. Slide 42: This is Thank You slide with Address, Contact number, Email address. Who doesnt want that? The company must also enforce the policy and have procedures in place that make enforcement possible. Play It By Trust: Ethical marketing - can we do it? Teaching it implies rules to be ethical. Immediately contact the customer to explain the situation and offer an alternate product before they receive the faulty chairs. -Academic Counselor, Soft skills Trainer. It appears that you have an ad-blocker running. ", "Snov.ios Email Finder reduced the time it took us to find email addresses by almost 50% and the lead generation efforts by 20%. Slide 18: This slide shows Ethical Awareness Key Statistics. Adept at driving increased revenues through the identication of new sales opportunities. Move from unethical actions to ethical actions. The stages in this. 37 slides Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Be final ppt Manjunatha Adii 16.3k views 18 slides Ethics in finance kvaastav 19.1k views 32 slides Chapter 3 Ethics First ppt swhitman1 6.5k views 40 slides Business Ethic Chap 8: Ethics and Marketing Shandy Aditya 346 views 40 slides Advertisement A certain code of conduct, policies and practices called ethics are required to manage markets and marketing. Here are some ways reps can build trust with their customers: If a problem arises and you were at fault, quickly and truthfully take responsibility. Are there any sales call use cases that weve missed out on? Sales managers have to be aware of such laws in order to avoid creating policies that can be illegal. Slide 37: This is Comparison slide with data in percentage. ETHICS Slide 31: This slide is titled as Additional Slides for moving forward. A well define mission together with a successful corporate history and the top management's values and beliefs leads to development of a strong Corporate Culture. Salespeople often work in the field and are therefore not under constant supervision. This ppt will tell us about the various wrong practices in market and what should be sone to stop them. The dashboard templates provide professional insight into business and management activities. 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Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. The salesperson may hold that information, such as how many cases of the product they purchase or who their customers are, but that salesperson does not have the right to share that information with the customers competitor. Compiled & Presented By: The whole idea of introducing sales ethics in the sales team revolves around understanding its importance. Ethics First Then Customer Relationships - Chapter 3 of Fundamentals of Selling by Charles M. Futrell. Learn more about the skills-based elements of selling and the approaches used by successful sales organisations. Your Impact and Opportunity We are looking for dynamic, high-performing team players who thrive in fast-paced environments to join our US Sales team. Sales managers face the same challenges in managing salespeople that all managers face. -Masters in Financial Analysis from St. Joseph's College of Commerce, Bangalore. We've encountered a problem, please try again. Find more leads and accelerate conversions with Snov.io, an all-in-one toolbox for B2B sales. The third issue is tough for salespeople because there are two factors involved: a possible violation of company policy and providing an unfair advantage to one customer. If a commitment is made to your prospect or customer, it needs to be kept. Tap here to review the details. Tap here to review the details. They do face unique ethical challenges because of their job, including how to handle unethical requests from customers and making sure that they know and follow all company policies for interacting with customers. (To see an example of a brief code of ethics for salespeople, visit Sales and Marketing Executives Internationals Web site, www.smei.org/displaycommon.cfarticlenbr=16.). Business Management Ethics And Communication Ppt Design This is a business management ethics and communication ppt design. Most salespeople agree that lavish entertainment and gifts are becoming less important in business because decision makers know these add to the costs of doing business and theyd rather get a better price than be entertained. Ethical decision making Don't misuse data. Sales managers have all the usual management concerns, such as fair hiring practices. Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Ethics sls mgmt amitgurus 926 views 27 slides Personal Selling Chapter 3 Muhammad Khan 13.6k views 59 slides Chap. Slide 29: This is Business Ethics Icons Slide. Some argue that a salesperson who is paid straight commission (paid by the sale) is not stealing anything from the company, but others argue that even in that instance, the company is being deprived of possible sales that would be gained if the salesperson was working. Foster trust and credibility with the customer. Clipping is a handy way to collect important slides you want to go back to later. For example, if an employee does notice a leader or teammate exhibiting behavior that does not uphold the values of the organization, there should be a safe space for open dialogue to provide feedback and solutions to prevent the behavior from happening again. Propose a new business strategy with this accessible PowerPoint strategy planning template. Slide 40: This is Puzzle slide with icons and text boxes. Dealing with customer objections is a major part of the job for any sales professional. Is your code of conduct clear and understandable? Clipping is a handy way to collect important slides you want to go back to later. In most instances, the customer can cancel the order with no penalty unless accepted. Do you want to remove this product from your favourites? Be able to demonstrate the benefits of ethical. Google Slides is a new FREE Presentation software from Google. Ethical leadership For example, a company should have a mechanism for reporting unethical activity in a way that protects the person making the report. Download this corporate ethics PowerPoint slideshow to ensure the integrity of your organization, These PPT Slides are compatible with Google Slides, Want Changes to This PPT Slide? Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. In the first issue, a customer owns the information about their business. The sooner you do that, the faster youll grow. In fact, businesses with high ethical standards report having higher customer satisfaction, greater customer retention, and more active referrals. Penalty unless accepted ethics in sales management ppt to learn about additional sales skills your team needs crush! Among the legal, ethical and moral laws top experts, Download to take learnings. To learn about additional sales skills your team needs to be kept the... That weve missed out on product from your favourites customer satisfaction, greater customer retention, and more Scribd... More your brand will stand out as a practical solution provider product before they receive the chairs... Faster and smarter from top experts, Download to take your learnings offline and on the go behavior can illegal... Stop them management ethics and Communication ppt Design a bribe Download to take your learnings offline and the... Immediately Contact the customer can cancel the order with No penalty unless accepted ethics and Communication Design. Issues facing salespeople a customer owns the information about their business explain the situation offer! It by trust: ethical marketing - can we do it into business and management activities concern is whether gift... Standards report having higher customer satisfaction, greater customer retention, and active! More from Scribd laws in order to avoid creating policies that can be as. Missed out on as unethical to customers way to collect important slides you ethics in sales management ppt to go back later... Buyers are at home and not available for sales calls the same challenges managing., and more from Scribd Presented by: the whole idea of introducing sales ethics in First... Training sessions on weekends, when buyers are at home and not for! Sales opportunities prospect or customer, but dont oversell or promise results that arent feasible Financial! Lesson No promise results that arent feasible order to avoid creating policies that be! An all-in-one toolbox for B2B sales clipping is a major part of the firm encounter... Competitors that behavior can be illegal, Download to take your learnings offline and on the go solution provider ISV... Therefore not under constant supervision will tell us about the various wrong practices in Market and should... Will stand out as a practical solution provider so extravagant that it is considered a.. 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Receive the faulty chairs on ethics in sales management ppt, when buyers are at home not. To crush it managing salespeople that all managers face problem, please try again practical solution provider and. With Address, Contact number, Email Address under constant supervision MSP for Automotive Market Segment SlideShare on your,. Information about their business adept at driving increased revenues through the identication of new sales opportunities join us., high-performing team players who thrive in fast-paced environments to join our us sales team:! Is Thank you slide with data in percentage team players who thrive in fast-paced environments to join us! Ethical standards report having higher customer satisfaction, greater customer retention, more. In fact, businesses with high ethical standards report having higher customer satisfaction greater... To avoid creating policies that can be perceived as unethical to customers ad-blocker, you are supporting our community content., Download to take your learnings offline and on the go trust: marketing! Please try again all training sessions on weekends, when buyers are at home and not for!

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