Our king bed was two pushed together but it was absolutely fine. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Claim your listing for free to respond to reviews, update your profile and much more. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,316 2,19854.5 Hotel Riu Palace Santa Maria View Hotel 1,290 reviews 0.9 km from Hotel Riu Cabo Verde Free Wifi Free parking Visit hotel website All Inclusive 2022 Oasis Belorizonte View Hotel 2,820 reviews 1.2 km from Hotel Riu Cabo Verde Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,556 reviews 1.4 km from Hotel Riu Cabo Verde Free parking The buffet was excellent, loads of choice, very clean, no flies at all. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. ** one thing I would say is that the rooms could do with two pillows per person as they are quite thin. Now 189 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. Waves was so huge, No Kindze can go to the ocean, its to dengerous. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Yes, it offers wheelchair access and facilities for disabled guests. Our goal is to provide good food, so we are very sorry to learn that you did not it. Excellent hotel in a fabulous location. Hotel Riu Palace Santa Maria 1,309 Reviews View Hotel Santa Maria, Ilha do Sal Melia Tortuga Beach Resort & Spa 4,067 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Riu Funana 2,722 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Morabeza 1,048 Reviews View Hotel Santa Maria, Ilha do Sal VOI Vila do Farol Resort 2,522 Reviews View Hotel At the reception desk you won't find any information about anything as they suggest to use an app but the app won't tell you where to find your room Secondly, during the breakfast there will be a day that waitress will come up to you and there will be a day when she won't event notice you. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are happy to learn you enjoyed the beverages and your rooms comfort, however it is truly concerning to find that you felt let down by some aspects of your stay and that your experience with us was not completely up to your satisfaction. We where travelling as a family group, Well what can I say about this hotel.Absolute amazing!! We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Not what we would have expected and really disappointing. Service is remarkable, best African expirience for me so far. Rooms were really nice and well serviced.Previous reviews really did seem concerning hygiene issues etc. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Beware: all a la carte restaurants are closed due to COVID. Specially Lendy and Antonio (Topi), fabulous two persons Very good professionals and soooo fun, if you meet them, they will illuminate your day without any doubt.For excursions, many people will come to you, but we highly recommend Hlder. We very much appreciate you being our guest and it is nice to hear you enjoyed the hotels location and nice design and the beach area, however, we are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. We never found that to be the case at all. Wait staff constantly using anti bac using cutlery to lay napkins etc. you to buy trinkets etc.Very pleasant mind you. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. We were only at the hotel for a week but it was quite samey. Please see our partners for more details. This is the version of our website addressed to speakers of English in Canada. We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. Food quality and variety wonderful and the entire staff so pleasant. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. We are fully aware of how uncomfortable the symptoms can be and hope you have completely recovered. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. Please see our partners for more details. The 2 adult pools had a swim up bar. Review collected in partnership with riu.com. Great staff, great cleaning, great animation team, great food and great people overall. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Thank you , Dear Wendy, Thank you for taking the time to share your experience at our newly opened hotel through this review. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. Hotel Riu Palace Santa Maria, placeret som nr. Reception did phone the room several days later but we were still being ill. We were given a list of foods to eat and avoid from the clinic. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. Overall a good vacation with some minor problems. We travelled with a toddler and found it very child friendly. We are very sorry if you got another impression. It was fun. SwimUp rooms very nice and big enough. Are there opportunities to exercise at Hotel Riu Palace Santa Maria? The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Hotel Riu Palace Santa Maria, Santa Maria: Se 1 316 recensioner, 2 198 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. There was no support at all. Review collected in partnership with riu.com, There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. See more questions & answers about this hotel from the Tripadvisor community. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4.5/5 von Reisenden bewertet. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. Read Reviews of Hotel Riu Palace Santa Maria. Beware: all a la carte restaurants are closed due to COVID. Own or manage this property? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We never found that to be the case at all. BORK.Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. We visited spa with my husband (Massage for two): very professional, recommended. Hotel Riu Palace Santa Maria, Santa Maria: See 1,308 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. I will not book a holiday with tui again, they seem to have forgotten to look after their customers and their duty of care was non existent. We hope you allow us the chance to share a more positive experience with you soon. If you are looking for an excellent Island tour, safe and for a price more than reasonable do not hesitate to ask for Helder on the beach or contact him directly via Facebook: Hlder Luis.You will not be disappointed. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Due to covid, many of the restaurants and pools were closed. Tripadvisor performs checks on reviews. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. more. Tripadvisor performs checks on reviews. Typical RIU night time entertainment (usually centred around a main stage). It was 17% rooms in used. It was our first time in Cape Verde and in Sal Island and it was really amazing. Nothing crazy and theres only 4 or 5 slides but its enough to have a laugh on. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. The staff were really helpful and courteous. Hotel Riu Palace Santa Maria: Lovely relaxing stay - Read 1,290 reviews, view 2,171 traveller photos, and find great deals for Hotel Riu Palace Santa Maria at Tripadvisor. Staff are really friendly and the room service feature on the app is great if you need anything extra. We visited spa with my husband (Massage for two): very professional, recommended. The rest were very good but we did pop into Santa Maria one evening to change it up. Just amazing, our room, the food, the cleanliness, the staff and the drinks. Check in was quick and easy, we were given a drink on arrival and luggage was taken to our room for us. Other then that the hotel is so big it never feels crowed. Tripadvisor performs checks on reviews. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor : Hotel Riu Palace Santa Maria, Santa Maria: 1,316 , #3 28 Santa Maria 4.5 5 Tripadvisor. Speciality restaurants are not good, no ambience and menu restricted, shame as the decor is great so they could be fab. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Prices are the average nightly price provided by our partners and may not include all taxes and fees. And the staff always tries to speed up as fast as possible and you can even see a smile on their face although they are always wearing a mask. View Hotel 3,560 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. The food is out of this world.You couldnt fault it.The only downfall is when you find a table,they are very close the other people sitting by you so you had to manoeuvre the chairs around to squeeze in and out but we got use to doing that after two weeks. Hotel Riu Palace Santa Maria, Santa Maria: 1.308 , 2.186 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Will defiantly be back soon Boa Vista booked for next year, Me and my partner stayed here for 10 nights and from the moment we arrived its been amazing! Hotel Riu Palace Santa Maria: Erwartungen wurden bertroffen - Auf Tripadvisor finden Sie 1'291 Bewertungen von Reisenden, 2'171 authentische Reisefotos und Top Angebote fr Hotel Riu Palace Santa Maria. Please see our partners for more details. Ill detail in my opinion why it isnt 5*: No robes or slippers Towels in bathroom are tiny & old No ventilation in bathroom so everything gets wet after a shower No beach service No bar on the beach Speciality restaurants are awful (dont even bother with the Italian) Staff can often be very abrupt & unhelpful, especially at reception Nobody greets you, even if you smile Can take up to 10 mins to queue for drinks Often no seats available at outside bar in the evenings & table service is sporadic, meaning more queuing at the bar The food. Food- very so so. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Hotel is really nice. Hotel is kept clean - apart from the glass in praia that has bird mess all down them and it would be great if they had a beach bar and more toilets. We ate in Santa Maria 4 nights during our week long stay. Thanks Riu and Sal. Over cooked! Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Restaurant-only one in use. Lots of reviews moaning about toilets being few and far between. Perfect stay, beautiful setting on vast sandy beach, friendly service, We spent an inforgettable and relaxing 1 week holiday in this all inclusive 5 star hotel which is of amazing quality in what concerns the food, the rooms, the pools,the environnment and staff and the vast sandy beach. When we returned to the hotel, we went to see the tui reps who said they will fill in a form but couldn't do it now because the system was down. We both had blood and poo test taken. Went on buggy tour brilliant way to see the island. It was 17% rooms in used. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. More. For the party people. Rooms are very good. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. First of all, we would like to inform you that we, as hoteliers, can only answer you on topics concerning the hotel and not on tour operators' reps, as they are external. Catering products were also high quality. What are some restaurants close to Hotel Riu Palace Santa Maria? Day and evening entertainment. The whole hotel was well maintained. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.316 beoordelingen, 2.198 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 311 recensioner, 2 198 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Drinks were great apart from the odd cocktail.depended who made it! Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. Fantastic, beautiful hotel. We loved this hotel and beach and would love to go back. The food was lovely with a good selection for breakfast, lunch and dinner. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Voos Aluguis de temporada Restaurantes . Hotel Riu Palace Santa Maria: Volvemos seguro - 1.311 opiniones y 2.198 fotos de viajeros, y ofertas fantsticas para Hotel Riu Palace Santa Maria en Tripadvisor. Food- very so so. We visited spa with my husband (Massage for two): very professional, recommended. We are leaving today after a fantastic 1 weeks holiday of 4 (adults ). At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. I hope the hotel does something about this food poisoning issue, as it will stop people coming and I will definitely not recommend people to come here. Hotel Riu Palace Santa Maria 5*, -: . All the entertainement team is fantastic. We are sorry to hear about the unfortunate accident you witnessed on the beach. Day and evening entertainment. Will definitely be returning. Our holidays were perfect and we are now just thinking about coming back to this paradise and will book the same hotel without any hesitations! What are some of the property amenities at Hotel Riu Palace Santa Maria? We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. The buffet is excellent and great choice. Until then we wish you all the best, Hotel Riu Palace Santa Maria Online Reputation Manager. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Great hotel , water park was ace for our 3 year old , little town Santa Maria had some nice little seafood restaurants , hotel staff couldnt do enough for us place was spotless and weather for the week ranged from 27 to 34 degrees, This is the version of our website addressed to speakers of English in the United States. Reception staff reluctant to let me speak to a manager to advise I had had a problem and I mentioned to Emma from Tui who asked me to see her to fill in a sick form. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. The rooms were cleaned every day and the beds completely changed plus clean towels but it was what the cleaner did with a cup and glass, she took them in the bathroom swilled them under the tap and then dried the with a cloth. We will be returning guests. To do list It goes without saying that one can never exclude the possibility that people may have been infected while travelling, entering train stations, airports or using various means of transport.We have taken note and we will certainly take up your words with the relevant department in order to keep improving every day.We hope that you will give us the opportunity to welcome you back to one of our facilities in the near future so that we can provide you with a better experience.Yours cordially,Hotel Riu Palace Santa MaraOnline Reputation Manager. Pool-like everywhere. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi Day and evening entertainment. However the neighbouring palace on Boa Vista is a lot smaller and essentially the same. Still enjoyable though!Hotel location was great and the beach was also great. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We filled in tui questionnaire and have emailed them but no reply. 3 af 28 hoteller i Santa Maria og med bedmmelsen 4,5 af 5 p Tripadvisor. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Lots of reviews moaning about toilets being few and far between. We always found a sunbed.there's thousands. Yawn. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The hotel is spotlessly clean, the staff work so hard and was all very pleasant. This is the version of our website addressed to speakers of English in the United States. Hotel Riu Palace Santa Maria, Santa Maria: Tarafsz yorumlar okuyun, gerek gezgin fotoraflarna bakn. We loved the mini bar and having access to the spirits, if you run out you can request for more on the app. Overall the accommodation and public areas were of a high standard. However, it is a pity that you did not go directly to our staff with the diet list that you received from the doctor in the clinic, but just went to the buffet. This was our first Riu experience and will be our last. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Hotel Riu Palace Santa Maria, Santa Maria: See 1,316 traveller reviews, 2,198 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.316 avaliaes, 2.198 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. We are sure to return to this hotel sooner than later as it is really the place for a perfect holiday. Ive just stayed 11 nights with my partner and my 2 year old. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. 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